Toshiba IES16 / 32

IVP8 | IES16 / 32 | Strata Media Application Server

Toshiba’s Stratagy iES32 (Integrated Enterprise Server) Brings Together Phone, Fax, and Email For More Efficient Company Phone Systems

Does your company phone system have over 600 hours of storage, the ability to send faxes to your email, an automated attendant that can direct callers where they want to go, and the option to play voice mails on your computer? No? Then, get a Toshiba Strategy iES32 circuit card for these and other features.

A Toshiba Strata CIX or CTX telephone system can be upgraded to include the Toshiba Stratagy iES32 circuit card. The Strategy iES32 is an integrated enterprise server on a compact circuit card versus the standalone Stratagy Enterprise Server. Easy to use, the iES32 contains over 600 hours of storage and supports four to 32 ports. The card adds voice, fax and email message distribution and management, a fax server, an automated attendant, call routing, call recording, and voice mail features to the phone system. Let’s take a look at each of these features:

Voice, Fax and Email Message Distribution and Management Through Unified Messaging

Consolidate all communications including voice, fax, and email to manage more messages in less time
Option to play voice messages through your PC or through your handset
View faxes on your PC and print them
Send voice or fax messages as WAV or TIF files to any email address and retrieve those messages from any email service that supports SMTP and POP3 protocols

Fax Server Allows You to Do More With Your Faxes

Display faxes on your PC screen, store in your mailbox, forward or print them
Gain access to brochures, price lists 24-7 through Fax On Demand and Fax Back features
Send faxes from email inboxes to any specified computer, fax device, or hotel fax machine via Fax Mail
Add voice comments to a fax and instantly send to multiple recipients through Fax Broadcast

Automated Attendant Answers Your Company Phone Calls Automatically

Allows callers to map their own calls and leave messages without having to speak to receptionists to reach their point of contact.

Handles the call according to the employee’s mailbox configuration — like dialing another extension
System can be programmed to screen calls or use Interactive Voice Response
Detects fax tones, transferring those calls to specified fax machines

Use Call Routing to Make Your Customers Happy

Automatically routes calls according to a caller’s extension or department preference
Locates names and extensions by using a company directory feature
Automatically routes busy or unanswered calls to an operator or another extension
Gives callers the option of hanging up, holding, or leaving a message

Call Recording to Ensure Accuracy

Retrieve or review any stored conversation in your voicemail box
Listen to calls at your own pace by using pause and restart functions

Voice mail versatility.

Record up to seven voice greetings per employee, which can be for different times during the day or week or according to your extension’s use status at the time of the call
Incoming callers can dial another extension, hold, or transfer to an operator
Ability to replay, skip, delete, advance, pause, rewind, prioritize, or adjust message volume
Receive a page alert, indicate urgent status, or choose how else to be notified of messages
Create folders for various kinds of messages

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