Services
A Very Stong Telecommunications Company at Work for You
Phone Lines and Internet Services
Dial Tone: Analog. Digital. VoIP and/or Hybrid phone lines. We would like to help you decide on the right means in which to deliver dial tone communications to your business.
This does not mean you have to upgrade your phone system. We can still deliver world class analog POTS lines to your business and integrate them while saving you money. Our prestine digital and VoIP communications circuits can "hand off" their signal in the form of analog to integrate with any system so there is no need to buy new PBX hardware. This allows you to take advantage of the huge cost savings now available without the need for an expendeture.
The second option available today is installing a digital line. With one digital line, or PRI, you can simultaniously use one line for high speed internet and voice services. With one PRI you can have 23 calls connected at one time. No phone calls? No problem. Enjoy more internet bandwidth. This is called an integrated circuit and leaves the idea of one line/phone number behind. Now you can have a large amount of phone numbers, or DID's, for pennies a month that could all travel accross any one of the 23 channels at any given time. This allows for personal phone numbers, or fax numbers for each employee to take some strain off of the receptionist.
A lot of money is being saved today by businesses utilizing VoIP, voice over IP. This green initiative allows for more reliable phone lines by automatically taking advantage of VoIP's redundancy. Thanks to SIP, we don't have to wonder about the reliability of VoIP anymore. Let's talk about getting you the technology previously only available to the major carriers. We are here to answer any questions you have. Call us today, or email us by using the gold link to the right.
We offer VoIP 2.0 exclusively in the Balt/Washington area. Did you realize that you were this close to the best in Maryland VoIP service?
Multi Site Networks: Thinking about installing a point to point, P2P or MPLS to network your offices together? We enjoy these types of projects and would like to help. If you haven't considered this yet, please do. It is a great way around long distance charges and also allows the ability for secure VPN connections and internet connection sharing.
Business Class Internet Connections: There is no pipe too big, or too small. We specialize in everything from cable internet to T1's, fiber, Ethernet over copper, Ethernet over fiber, DS3's, and beyond. How fast would you like your business to go?
Voice and Data Wiring and Cable Infrastructure: As a cabling company, we also excel. No one pays attention to detail like we do. Whether you are adding another line to your office layout to bring in an additional phone extension or computer, OR building out a multi floor or multi site business location, we are the place to go. We use high quality cable on every job and deliver exactly as promised. You won't have to worry about the job waiting on us. Our voice and data cablers are very fast and detail oriented. We will run whatever you need. Coax, Cat3, Cat5, Cat6, Fiber, just let us know. If you are unsure than we would like to talk to you to make sure you are getting what you need. We will explain the difference between gigabit ethernet speeds and how they can apply in your office. If you are looking for a cabling company and you have a sensitive job, you should look no further.
ACC Telecom specializes in business class voice and data communications. We are your one phone call for voice and data cabling, communications systems installation, network design and installation, and carrier services.
Partners such as Toshiba, Siemens, Cisco, Comdial, and Verizon make it possible for us to engineer a solution that best fits our customer’s needs. ACC Telecom has a dedicated, experienced, and certified technical staff equipped with the latest tools and knowledge to get the job done efficiently.
By providing you with expert design, quality installation and on-going technical support, ACC Telecom can help you make all of the right decisions for your voice and data network.
Structured Cabling - Low Voltage Cabling - Network Cabling
VoIP Benefits
- One benefit business travelers will love is the portability of VoIP. Use a regular phone that will work with VoIP service via a VoIP phone adapter when on the go. Employees can enjoy the luxury of using their VoIP phone number when traveling on business, wherever there’s an Internet connection. This feature particularly comes in handy to employees who must travel overseas or who are staying in a hotel while away on business.
- The most obvious benefit is, of course, computer and phone integration. Users can access phone, email, fax, web conferencing, Internet and video applications all at once.
- Another interesting feature of VoIP is the ability to choose any area code for the phone number. So a business located in one location, but serving customers in a different location can select the area code of their customers so that when they call, the call will be charged as local. Thus, your business alleys, associates, and customers won’t have to pay for long distance charges. Talk about customer-friendly!
Best Time to Get VoIP
With all the great benefits of VoIP service, and many of the problems from years ago (such as not showing a caller’s location to the 911 operator when dialing 911) resolved and voice quality improved, many businesses are now using VoIP service in some capacity.
- VoIP may cost higher initially than a traditional phone system but should save you money on calls in the long run so companies need to decide if the investment is worth it. The option of starting small and building out is an option for companies who are not ready to invest in the entire service.
- A number of companies are also taking advantage of the ability to include VoIP as an addition to their traditional phone system initially. Then, they build from there as they need to. One specific convenience of VoIP is its capability to work alongside other systems. For instance, you can try VoIP out in your customer service department and then expand the service to include other departments such as finance and operations as needed.
- For anyone who is considering VoIP service, there is no more perfect time than when moving into a new office to get it. Because you don’t need to worry about any infrastructure already in place, moving into a new office is the ideal time to get VoIP. In fact, choosing VoIP over a traditional phone system will allow you to save on not having to get separate cabling for your phone system. While a traditional phone system designates a whole phone line to each call, VoIP condenses and distributes voice data over a computer network.
Besides VoIP using less channel capacity than a traditional phone system, managers may also find operating costs to be lower with VoIP than with traditional phone systems because since VoIP is based on software and not hardware, it’s easier to modify and maintain.
Consider combining phone and internet. A VoIP phone system is a proven communications investment with exciting, unique features that if used properly will save your company money in the long run.
ISDN PRI-How Does It Work And What Are Its Sum Parts? How Does ISDN PRI or SIP Improve the Business Telephone Assets in My Office?
We all know that the one lane one car approach is incredulous. There just isn’t enough real estate to go around for that economic model. Well, with business telephone line capacities that exceed the threshold I outlined above, a shared digital PRI or SIP circuit approach is the smart choice for many.
A PRI offers 23 B channels for voice, video and data traffic via a T-1. SIP offers 30. You can run 20-60 numbers over one PRI or SIP circuit. This allows for better call center backup, overflow and alternate routing. Digital in nature, PRI's and SIP trunks are equally good at handling voice or data. PRI and SIP circuits have become the chosen access method for business voice traffic.
Here’s what you get:
- Elimination of pricey inbound/outbound voice lines
- Virtual numbers will eliminate long distance charges
- Routing of faxes more efficiently
- Retaining and porting of existing numbers to your new PRI or SIP circuit
- Consolidation of internet access on same “pipe”
- Scale-up easily with minimum cost
- Voice, data, video, and fax on PRI or SIP T1 communications circuit
- Free enhanced features, ie. Caller ID and DID's (Anyone can have their own private phone #)
(888)226-2216
