voip phone system

Cloud PBX.  Hosted PBX.  Virtual PBX.

3 Names For The Best Virtual Phone System


Our Cloud PBX / Hosted phone system is the best business phone system for small to mid-market entities.  Our virtual phone system is an all-inclusive telecommunications solution delivering advanced features and VoIP phone service over your broadband connection.  Specifically designed for businesses needing robust unified communication features without having to own or maintain an office phone system, organizations are attracted to the flexibility of paying a recurring monthly service fee based upon size and usage.

ACC Telecom will design your cloud telephone system your way. Choose the features and applications that work for your budget, with the ability to increase or decrease features immediately based on the needs of your small business.

View our VoIP brochures page to learn more or contact us today for your free Voice over IP consultation and network assessment.


ACC Hosted PBX Quick Reference Guide            ACC Hosted PBX Quick Reference Guide
Cisco-Collaboration-Solutions-1                                       ACC Hosted PBX Quick Reference Guide
The Future is Here.  Are You?                                          What is a Hosted PBX?
Learn more about ACC Telecom’s                                 Learn more about hosted phone system
Hosted PBX and VoIP solutions.                                     technology and how it will benefit your business.


ACC Hosted Cloud PBX Features & Applications

  • Unlimited Nationwide Calling (including Canada & Puerto Rico)
  • Secure Personal Portal
    • System Management
    • Call Accounting Reports
  • Unified Communications
    • Voicemail & Fax to E-mail
    • One-Number Follow-Me
  • Advanced Feature Set
    • Conference Bridging
    • Call Center Applications
    • Call Recording
    • Music on hold
    • On-Demand Virtual Paths
    • Operator Console
    • CRM Integration (ex- Salesforce.com, Outlook, etc.)
  • Automatic Mobility & Remote Usage
  • Disaster Recovery
  • Business Continuity
  • Hosted Fax Service- send & receive faxes from your Email account & more!     
  • Click here  to view our full feature set

Why Choose an ACC Voice over IP System?

  • Save up to 60% with Virtual PBX phone service over traditional analog phone lines
  • Save office space with a virtual phone system
  • Disaster Recovery
  • Network your office locations, reducing time and money
  • Flexible & Easy to Manage
  • Easy to Expand & Move
  • Low Cost International Calling
  • Order New Phone Numbers or Transfer Phone Numbers (including toll free numbers)
  • Personal LNP Representative for Phone Number Porting
  • Colored LCD screen Cisco telephones (optional)
  • FREE Software & Feature Upgrades
  • FREE LOCAL  Help-Desk Support
  • FREE Maintenance Warranty
  • LOCAL installation and onsite technical support


Top 5 Benefits of a Hosted Phone System

#1 Save $$$

Save up to 60% on your phone service by switching to a VoIP phone service.  Additional Hosted PBX savings include free helpdesk support, free software upgrades and an included maintenance agreement.

#2 Secure User Portal

You  have the power to make changes online within your own personal business portal.  Change your greeting, enable call routing, monitor voice usage with our free Call Accounting feature, and so much more.

#3 Network Your Office Locations

Communication between offices and remote workers has never been easier.  With cloud-based VoIP phone system technology, your office workers, remote users and traveling employees all share the same cloud business telephone features saving both time and money.  Networking multiple business locations allows companies to seamlessly transfer calls between employees using one main number and one Auto Attendant.

#4 Avoid a Disaster

ACC’s Hosted PBX solution reroutes calls automatically should you experience an outage.

#5 Never Hear A Busy Signal

Your callers will never hear a busy signal due to our On-demand Virtual Path feature.  Our system will open temporary VoIP phone lines should all our your lines are in use- allowing your clients and prospects to always reach you.


Try-the-Cloud-Free Guarantee Program

Companies interested in experiencing the superior call quality and advanced feature set of a virtual phone system will have a total of ten calendar days to make and receive calls as well as utilize the VoIP business phone system portal and specified calling features discussed with an ACC Telecom Account Manager.  Companies with ten or more users will be eligible for ACC Telecom’s Try-the-Cloud-Free Guarantee Program.  One company user will be supplied with (1) extension, (1) Cisco SPA IP phone, and 1,000 total domestic calling minutes.  The allotment of 1000 (inbound and outbound) total minutes will be provided free of charge for the ten day trial period.  We encourage the cloud phone system participant to use the issued IP phone in multiple locations where high speed internet access is available to experience the mobility benefits of a Hosted phone system and VoIP technology.  Terms and conditions apply.

Let us host and care for your Hosted VoIP phone system – one less concern for you and your business!

By definition, a Host takes care of its guests.  For small and medium sized businesses in Maryland, DC & Virginia, we have been accommodating equipment and cloud office phone systems for years.  Our voice over IP phone service leaves you with no headaches, more office space, premium call quality, and much lower monthly phone bill and phone closet electricity costs.  We offer the best products, a robust network, and dedicated technicians.  We provide local installation, technical support and help-desk support for your small business phone system. It would be our pleasure to have you as our guest!

To learn more about our Try-the-Cloud-Free Guarantee program or to learn more about ACC Telecom’s cloud phone system solutions for small or medium sized businesses, contact us for more information!

ACC Telecom is centrally located in Columbia, MD to conveniently support business phone systems throughout Maryland, Washington DC, and Northern VA.