Business Phone Service Providers & Telecom Companies in Annapolis, MD

At ACC Telecom we understand your business phone system is the lifeline of your Annapolis, MD business which is why we offer a 90-day satisfaction guarantee, up to 5-year parts warranties, discounted service agreements and best-in-class products and services. Our award-winning product line includes business IP phone systems from 3CX and Toshiba, key telephone systems from ESI and Toshiba, and our very own ACC Telecom Cloud phone system solution. Our dedicated engineers will customize the perfect telecommunications, network security, and video surveillance cameras

solution for your business- all at a price point you can afford. ACC Telecom provides professional on-premise installations and on-going support such as PBX system and telecom troubleshooting, system moves, changes, upgrades, and add-ons. We are your one-stop for all of your voice and data communication decisions, serving Annapolis, Maryland, Washington, D.C., and Northern Virginia (NoVA). Let ACC Telecom perfect all aspects of your communications and security services projects- contact us today at 410-995-0101 or 888-226-2216 for your free consultation.

Business Phone Systems

• ACCloud, 3CX, ESI
• Hosted PBX
• IP PBX Servers
• Virtual Servers
• Digital PBX
• Cloud Server Configuration

Phone Service

• Cloud based phone system
• Voice over IP (VoIP)
• SIP Trunk / SIP Service Provider
• Additional Carrier Services
  • PRI/T1 services, Point-to-Point T1
  • COAX
  • Internet and phone service providers
  • SIP
  • POTS / Analog landlines
  • Local calling / International Calling / Long Distance Phone Service
  • Fax / Virtual / Hosted eFax
  • MPLS networks, Local & Nationwide Networking

Security

• IP Security Camera System
• Security Camera Installation
• SD WAN security
• Network firewall security
• Cybersecurity & website content filtering

Support

• Telecom Support & Service
• On-site PBX support & telephone system repair
• Authorized Toshiba phone system sales and support dealer
• Authorized ESI phone system sales and support dealer
• Authorized 3CX phone system sales and support dealer
• Certified VoIP / SIP Trunk sales and support
• Free Helpdesk Support for Customers

PBX Applications

• Business Call Recording
• Business SMS
• Call Center software
• Call Accounting software
• Conference Call Services
• ACD (Advanced Call Distribution)
• Web Conferencing Solutions
• Video Conferencing / Web Meeting
• IVR (Interactive Voice Response)
• Auto Attendant / Virtual Receptionist
• Voicemail, Voicemail to email, Voicemail Transcription
• Call Manager
• Click to Call
• Unified Communications
• Enterprise Mobility Applications (EMAs) / Mobile APP Clients
• Softphones / Soft PBX
• Internal Chat
• Line appearance / Presence
• QoS Monitoring

Cabling

• Voice and data cabling
• Network cable installation
• Cat3, Cat5, Cat5e, Cat6, Coaxial

PA Systems

• Overhead speaker system
• Mass Notifications

Other

• Wireless & Mobility Apps
• Conference Room Setup
• Conference Call Services
• Secure Communications
• Door Access Control Systems
• Headsets