Additional information
# of SIM Call License | 4SC, 8SC, 16SC, 32SC, 64SC, 128SC, 192SC, 256SC, 512SC, 1024SC |
---|---|
ACC-3CX Remote Support | Annual Support Fee, Monthly Support Fee, No Support (pay $125 per incident) |
$0.00 – $6,000.00
ACC Telecom support is a yearly extension of your maintenance that includes unlimited helpdesk support, 3CX ticketing support, major software upgrade performed by a 3CX-certified technician, and provides ACC Telecom the ability to work directly with 3CX Engineers for escalated issues on your behalf.
# of SIM Call License | 4SC, 8SC, 16SC, 32SC, 64SC, 128SC, 192SC, 256SC, 512SC, 1024SC |
---|---|
ACC-3CX Remote Support | Annual Support Fee, Monthly Support Fee, No Support (pay $125 per incident) |
Active maintenance/subscription includes the following:
ACC Support is an extension of your 3CX Maintenance and includes*:
*ACC Support does not include moves, adds, changes, or on-site technical support to the phone system or SIP Trunk.
Failure to renew annual 3CX Maintenance & ACC Support will result in:
ACC-3CX Remote Support does not include on-site labor or support, moves, adds, or changes (MAC work) to the phone system.
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