Features Comparison
3CX offers 3 plans- Standard, PRO, and Enterprise. There are no add-ons, no per-user licensing fees, or additional application costs. Please contact us with any questions regarding 3CX packages and features.
On-Premise or Hosted/Cloud
- 3CX Hosted
- ACC Telecom Hosted
- On-Premise: Windows, RaspPi, Linux
- Private Cloud: Amazon AWS, Google, Azure
STANDARD
PRO
ENTERPRISE
Core PBX Features
- Unlimited Extensions
- Mobile Apps (iOS & Android)
- Auto Attendant
- Busy Lamp Field (BLF)
- Call Logging
- Call Park & Pickup
- Intercom / Paging / PA Announcements
- Music on Hold
- Online Management Portal
- SIP Trunks / Gateways
- Softphone Clients
- Video Calling
- Voicemail, Voicemail to Email
- Voicemail Transcription
- Call Recording
- Custom FQDN
- Custom SMTP Server
STANDARD
PRO
ENTERPRISE
Office Productivity
- Apps: iOS, Android, Windows, Web-based Client
- Audio/Web/Video Conferencing
- Chat / Group Chat / File Share
- Click2Call Browser Extension
- Click2Talk & Click2Meet Personal Links
- Digital Receptionist
- Headset Integration
- Fax to Email
- Phone Directory
- Ring Extension & Mobile Simultaneously
- Call Query from DB & CRM
- CRM & API Integrations
- Microsoft 365 Integration
- SMS
STANDARD
PRO
ENTERPRISE
Management & Scalability
- Online Management Portal
- Real Time System Statuses
- VMware / Hyper-V / KVM
- Connect Remote 3CX PBX Systems (Bridges)
- Provision & Manage Phones Network Wide
- Inbuilt SBC to deploy offsite phones
- Plug & Play Phone Provisioning
- Restart Phones Remotely
- Update & Manage Firmware Network Wide
- Easy Backup and Restore
- Inbuilt Failover
- Standby License
STANDARD
PRO
ENTERPRISE
Call Center / Contact Center
- Call Logging
- Click-to-Call Browser Extension
- Facebook Messaging
- Live Chat Plugin for Website
- Barge In / Listen In / Whisper
- Call Back in Queue (CBIQ)
- Call Flow Designer (CFD)
- Call Recording
- Call Recording Transcription & Search
- Call & Chat Reports
- Call Queues & Management
- CRM & API Integrations
- Escalate Live Chat to Call
- Hot Desking
- Real Time Statistics & Monitoring
- SLA Alerting
- SMS
- Supervisor Agent Status Override
- Switchboard
- Wallboard
- Call Recording Restrictions (Start/Stop)
- Skills Based Routing
STANDARD
PRO
ENTERPRISE
Web Conferencing
- Audio/Video/Web Conferencing
- PDF Sharing
- Polls
- Record Meetings
- Remote Assistance
- Screen Sharing
- Web Conference Dial-in
- WebRTC Access
- Whiteboard
- Participants Included
STANDARD
- 25
PRO
- 100
ENTERPRISE
- 250
Application Integrations
- Accounting & Payment System Integrations
- API Integrations
- CRM Integrations (50+)
- Custom Applications/API
- Custom Development
- ERP Integrations
- Hotel PBX Compatibility
STANDARD
PRO
ENTERPRISE
READY TO TRY? READY TO BUY?
It’s time to free yourself from traditional telecom costs and maintenance and take control of your business phone system. To try 3CX for free, please visit www.3cx.com or contact ACC Telecom to schedule your FREE 3CX demonstration.
ACC Telecom is a 3CX Advanced Certified, Titanium level Dealership headquartered in Columbia, MD, serving businesses nationwide and providing on-site technical support in Maryland, Washington DC, Virginia, and beyond.
