Dec 20, 2017 | Voice Communications
Any small business owner should do everything they can to please their customers and foster stronger relationships through prompt and excellent customer service. One way to begin achieving this goal is to upgrade your voice communications. By maximizing your customer...
Feb 13, 2017 | Blog, Call Center, Contact Center
There are basic rules regarding customer service that everyone is expected to follow. Be kind and polite, speak clearly, and so forth. But, even though your customers may not show their displeasure through digital communication, you could be making mistakes that are...
