3CX Cloud PBX offers 3 plans- Standard, PRO, and Enterprise. For special pricing, please contact ACC Telecom if you have 101+ users or are interested in 3CX Enterprise edition. 3CX Cloud PRO edition is the preferred choice of most organizations and it is easy to see why! 3CX Cloud PRO edition includes 100 webRTC video conferencing participants, inbuilt failover functionality, scheduled restore, call recording, voicemail to text transcription, hot desking, contact center, client busy lamp field configuration, and full CRM integration. Please contact us with any questions regarding 3CX Cloud Phone System features.
Call Handling Features
- Auto Attendant
- Boss-Secretary
- Call Logging
- Call Park & Pickup
- Call Processing Scripts
- Inbuilt SBC for Offsite Phones
- Integrated Fax Server
- Intercom / Paging / PA Announcements
- Multi-level IVR
- Ring Groups
- SIP Trunks
BASIC
PRO
ENTERPRISE
ENTERPRISE+
System Configuration Features
- Custom FQDN
- Custom IP Phone Logo
- Custom SMTP Server
- Google Workspace
- MS 365 Integration
- VMware / Hyper-V / KVM
- Xapi/Call API
BASIC
- User Sync Only. Full Integration is not available with the Basic plan.
- User Sync Only, Full Integration is not available with the Basic plan.
PRO
- Full Integration
- Full Integration
ENTERPRISE
- Full Integration
- Full Integration
ENTERPRISE+
- Full Integration
- Full Integration
Office Productivity
- Mobile Apps: iOS, Android, Windows, Web-based Client
- Chat / Group Chat / File Share
- Digital Receptionist
- Headset Integration
- Phone Directory
- Ring Extension & Mobile Simultaneously
- Premium feature; additional costs will apply.SMS / MMS Text Messaging
- Microsoft 365 Integration
- Google Workspace Integration
- CRM & API Integrations
- Call Query from DB & CRM
- Integrated Fax Server
- Web/Video Conferencing
BASIC
- User Sync Only
- User Sync Only
- View Pricing
PRO
- View Pricing
ENTERPRISE
- View Pricing
Call Center Features
- Barge in / Listen in / Whisper
- Callback (CBIQ)
- Call Flow Designer
- Call Queues
- Call Recording
- Call Reports Basic
- Call Reports Queue
- Connect Remote Offices (Bridges)
- CRM Integration
- Hot Desking
- Scheduled Restore
- Skill-based Routing
- SLA Alerting
- Start/Stop Call Recording Rights
- Switchboard
- Wallboard
BASIC
PRO
ENTERPRISE
ENTERPRISE+
Mobility
- Android Client
- iOS Client
- Windows Client
- Mac Client
- Web Client
- Manage the 3CX Client from within the Console
- Includes 3CX Tunnel to Avoid NAT Problems
- Android Video Calling
STANDARD
PRO
ENTERPRISE
Video & Web Conferencing
- 3CX Video & Web Conferencing, Webinars
- Onboard Video Conferencing MCU (16SC+)
- Polls
- PDF Sharing
- Remote Assistance
- Screen Sharing
- Whiteboard & Chalkboard
- YouTube Streaming Integration
- Max Number of Participants
BASIC
PRO
- 100
ENTERPRISE
- 250
ENTERPRISE+
- 250
Application Integrations
- Facebook Integration
- WhatsApp Integration
- Microsoft 365
- Google Workspace
- Hotel PBX & Module
- Accounting & Payment System Integrations
- API Integrations
- CRM Integrations (50+)
- Custom Applications/API
- Custom Development
- Grafana Reporting Integration
- ERP Integrations
- Radio Integration (with Recording)
- Microsoft Teams Integration
BASIC
- User-Sync Only
- User-Sync Only
- View Pricing
PRO
- Full Integration
- Full Integration
- Only available for self-managed (not hosted)
- Available for 16 SC+ licenses
- View Pricing
ENTERPRISE
- Full Integration
- Full Integration
- Only available for self-managed (not hosted)
- Available for 16 SC+ licenses
- View Pricing
IP Phone Management
- Automatic Plug & Play Phone Provisioning
- Manage IP Phones Network Wide from Console
- Restart Phones Remotely
- Update & Manage Firmware Network Wide
- Supports Popular SIP Phones
STANDARD
PRO
ENTERPRISE