Regarding business communications, 3CX has been ahead of the pack for years. Not only have they been pushing the envelope with feature availability for the various license levels, but they haven’t held back and given the powerful system away for free. 3CX phone system...
If you want to upgrade your business communications, you’ve come to the right place. Welcome to your ultimate guide to the 3CX phone system! In this blog, we’ll cover its key features, the big picture and day-to-day benefits, and how it can improve your business...
Best Practices When Performing IP Phone Firmware Upgrades Firmware updates are a specific type or subset of software that is designed to act as an intermediary between the software of the device and the hardware. Firmware provides the blueprint to help the hardware...
Since the passing of the TRACED Act in 2019, Congress provided the FCC (Federal Communications Commission) with new tools to combat illegal and unwarranted robocalls. The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act uses caller ID authentication...
Business Messaging Stats The stats are in! No other communications channel comes close to competing with the engagement levels of business SMS messaging. SMS / MMS text messaging is rapidly becoming the preferred communications method for business and consumers...
Introducing Eagle Eye's Outdoor Camera Cabinets for Areas Without Power or Internet Eagle Eye Networks recently launched camera cabinet systems for outdoor surveillance use in areas without electricity hookup or bandwidth. The new Eagle Eye Networks Cabinet Systems...
Eagle Eye's New 911 Camera Sharing Feature to Revolutionize Emergency Response In emergency situations, every second counts- and details matter. “Eagle Eye 911 Camera Sharing will be a game changer for active shootings, burglaries, alarms, and even medical and...
Cybersecurity Tips From the Agency Cybersecurity Fraud Is Only Getting Worse The explosion of AI technology, machine learning and ChatGPT has led to many positive outcomes for consumers and businesses alike; however, it has also advanced bad actor’s...
Caller ID Spoofing Fraud Prevention What is Caller ID Spoofing? Fraud comes in many forms, and Caller ID Spoofing is no exception. Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious...
Toll-free Number Messaging Verification As of January 31, 2024, any unregistered toll-free number that attempts to send SMS / MMS messages will be blocked. This means that any number that is not verified will have its traffic blocked, even if the number is...