Unified communications take advantage of all the technology in your office. Operating in harmony, this technology synergy should theoretically dramatically increase productivity. Improving unified communications and upgrading equipment can both contribute to increasing overall productivity. Read on to learn more about how unified communications can make an impact on your business.
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What Virtual Fax Can Do For Your Business
Once upon a time, faxing was the cornerstone of business telecommunications. Before the advent of the Internet, and cloud storage and data transfer services, faxing represented cutting-edge office technology. Now, however, virtual fax and virtual faxing is a modern spin on an old standard. Read on to learn more about what virtual fax can do for your business.
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What is Disaster Recovery?
Disaster Recovery allows businesses to continue to receive incoming phone calls in the event of a disaster, such as a power outage or PBX system failure. The Disaster Recovery feature is pre-programmed during installation so it automatically activates when it detects that the system is offline. And since it is pre-programmed, there is nothing the end user has to do to enable the functionality– it just works–ensuring that your company will never lose an important phone call…. Read More
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How to Know When Your Network Needs Updating
Keeping your business’s computer network in good working order is vital to the productivity, efficiency, and safety of your future. Many businesses start with smaller networks and lack the infrastructure they need as they continue to scale and grow. How can you tell when your computer network is due for an update? Here are some of the biggest signs that indicate you need a network update.
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Are IP Security Cameras Really Worth it For Your Business?
It’s always smart to have a security camera system for your business, regardless of the technology. Something is better than nothing–however, IP security cameras reign supreme when it comes to functional, useful, vital surveillance. So many benefits come with IP security cameras, and if you haven’t switched away from an analog system, it’s time to explore what you could gain from investing in an IP system. Read on to find… Read More
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Does Call Recording Really Matter?
Your call may be recorded for training purposes. You’ve probably heard this before, while contacting some form of call center. It can seem intimidating, at first–callers might be caught off-guard by the statement. However, call recording actually makes a huge difference in the way employees interact with callers. Employers should be implementing this technology into their phone system if they want to improve customer satisfaction. Read on to discover why… Read More
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How to Use Technology in the Workplace to Your Advantage
Your business relies on technology–there’s no doubt you’re using technology such as softphones, emails and conference calls because it makes your life easier. However, there are still a sizable number of business owners that believe using too much technology can be dangerous. It’s understandable to feel this way–fancy tech hasn’t always been king of business, but it’s important to remember that you need to keep up with your competitors if… Read More
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3 Dangerous Myths Surrounding Business Communications
Whether a business is large or small, communications can frequently get jumbled. It’s hard to make sure all is going according to plan when the plan isn’t clear in the first place. And, because all businesses need to practice the art of great communication, it can be an easy mistake to fall into some of the common rumors surrounding it. When it comes to your business, you want to make… Read More