VoIP Service and System Pricing Comparisons If you are ready to move to VoIP services, you may be overwhelmed with they type of VoIP solutions available. Below, we highlight the main features and benefits of each option– VoIP on-premise phone… Read More
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WHAT CAN A CLOUD PHONE SYSTEM DO FOR YOUR ORGANIZATION?
WHAT CAN A CLOUD PHONE SYSTEM DO FOR YOUR ORGANIZATION? In today’s fast-paced environment efficient business communications are invaluable for the health of any organization. The way we connect, communicate and collaborate has evolved into an affordable reality for small… Read More
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Is 10DLC Compliancy Working to Stop Unwanted Text Messages?
Overview & History of Combatting Unwanted Text Messages In 2018, the Federal Communications Commission (FCC) ruled that Short Message Service (SMS) and Multimedia Messaging Service (MMS) are “information services,” not “telecommunications services” or “commercial mobile services” under the Communications Act. … Read More
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Call Spoofing
What is Caller ID Spoofing? Caller ID spoofing is the practice of causing the telephone network to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This… Read More
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FCC_STIR_SHAKEN_Report
FCC sends STIR/SHAKEN report to U.S. Congress US Congress has received the required triennial TRACED Act report regarding the efficacy of STIR/SHAKEN technology to stop unwanted spam and fraudulent calls. The 3-year FCC report regarding the efficacy of STIR/SHAKEN… Read More
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10DLC A2P
Industry News 10DLC/A2P Registration SMS Text Messaging Compliancy for Businesses What is 10DLC/A2P SMS Compliancy Protocol? Any business (including non-profits & charities) that send SMS text messages from their 10-digit business phone numbers are required to register their company and SMS-enabled… Read More
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Suicide Prevention Lifeline
Industry News Suicide Prevention Lifeline Dial or Text 988 The National Suicide Prevention Lifeline provides 24/7 support for people in distress, as well as prevention and crisis resources. We are proud to support this new 3-digit dialing code (988). FCC‘s Ruling on… Read More
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2023 Surveillance Trends
2023 Surveillance Trends In 2023 the video surveillance industry will evolve in new ways with innovative artificial intelligence (AI) and new systems integrations to revolutionize the way businesses use their surveillance systems. This latest guide will examine the five most… Read More
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What is Unified Communications
What is Unified Communications? Cloud phone systems offer voice, video, messaging, data, web chat, email, security & more under one system. What Is Unified Communications (UC) and Unified Communications as a Service (UCaaS)? Unified Communications (UC) combines voice, data, video,… Read More
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End of Life 3CX Raspberry Pi4 Servers
Important Announcement – Action Required for Select 3CX Customers End of Life 3CX Raspberry Pi4 Servers EOL Announcement 3CX has announced End of Life (EOL) status for the Raspberry Pi4 server deployed as a PBX. Typically this would not be… Read More