Why Choose ACC Telecom?
Since our doors opened in 1979, we’ve experienced rapid industry evolutions, recessions, inflation, a pandemic, and everything in between. We’re still here and going strong largely due to the understanding that the core of a successful business revolves around great service, great product and great pricing. We are not here to price gauge or launch deceptive advertising campaigns to win business. Honesty and integrity mean more to us than winning a deal. We understand you have choices, any many of them when it comes to business communications, so we promise to always continue to earn your loyalty, exceed your expectations, and become a partner that you can count on. Together, we will build a future of communications for your business.
Our Pledge To You
- To offer the best voice and data communication solutions available at the best price.
- To inform you of our Customer Performance Guarantee– if you’re not happy, we’re not happy.
- To keep you informed of new technologies and services that will enhance your business.
- To provide exceptional customer support and guaranteed quick responses including 24/7 emergency support.
- To provide complimentary help desk support with no extended hold periods or long automated prompts.
- To always be here when you need us; 40+ years strong and counting with an A+ Better Business Bureau Rating.
Customized Solutions for your Unique Business
ACC Telecom specializes in small to large business voice and data communications, including business phone systems, surveillance, cabling, paging, and so much more. No one business is alike, so starting with a complimentary site survey, our Technical Account Executives will design a customized communication solution to fit your business goals while adhering to your budget requirements.
We offer a variety of customized solutions that give you the power to attract customers, increase productivity, save money, enhance your image, stay competitive, and improve customer satisfaction.
Since 1979, ACC Telecom has exceeded customer expectations with first class technical support and our award-winning product line. Our world-renowned manufacturers include but are not limited to 3CX, CoreNexa, Yealink, Eagle Eye Networks, ESI and Valcom. Our long-term relationships with our partners and vendors make it possible for us to engineer a solution that best fits your company’s unique needs and compliancy requirements. ACC Telecom also has a dedicated, experienced, and certified technical staff equipped with the latest tools and knowledge to effectively implement your vision.
Please contact us to request service for your office, or a quote for a new system. We are the #1 source for office voice upgrades, and new cloud phone system installs. Please browse our solutions to learn more about our products and services.
Together, we will build a future of communications for your business.
ACC Awards & Accolades
“The leaders who work most effectively, it seems to me, never say ‘I.’ And that’s not because they have trained themselves not to say ‘I.’ They don’t think ‘I.’ They think ‘we;’ they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit. This is what creates trust, what enables you to get the task done.”
We at ACC Telecom understand the importance of employee trust, retention, teamwork, and overall culture. Our corporate culture reflects employee unity, honesty, and reliability. Not one single person is solely responsible for our years of recognition, but rather our company as a whole works together to present our customers with the best technical support and customer service available.
We have been part of the elite class of Platinum, Premium, and Titanium level sales and service recognition for almost every telephone system product we have ever carried. Most recently, we are very proud to become a 3CX Titanium Dealership in 2019.
Thank you to our loyal customers, employees, vendors, and suppliers for making ACC Telecom one of the best telecommunications companies in the Mid-Atlantic!
*For a complete list of customer-written referral letters, rewards, and accolades, please visit our showroom today!
ACC Telecom is conveniently located in Columbia, MD to serve businesses locally as well as nationwide. We offer on-site support services throughout Maryland, Washington DC, and Virginia, and remote support services nationwide. Contact us today to learn more about why customers choose and remain with ACC Telecom.