Company History

The Harbor City Corporation dba ACC Telecom, was founded in 1979 by Barry and Susan Hunt as a business machine and supply communications company and quickly grew in scale to accommodate the rapid advancement—and public interest— of business communications systems, voice and data cabling, overhead paging, and unifying communications.

Barry first dappled in telecommunications as a Marine in the Vietnam War, which ignited his interest in voice technology and his vision to always be on the forefront of telecom advancements. After marrying Susan, who was extremely tech savvy and a very smart business leader, she convinced Barry that they should start The Harbor City Corp. dba ACC Telecom as a partnership, which they still own and operate today.

In 2002, ACC Telecom provided the first-ever cloud-based phone system in Maryland.  Using Broadwork/Broadsoft Cloud Licenses (the creators of VoIP Technology), ACC secured contracts with Baltimore City and other local enterprises.  ACC was one of the very first adopters of this brand-new revolutionary technology in the nation; however, the technology was before its time and the world was not ready for VoIP at the end-user level in 2002.

Five years later, we revisited Voice over IP (VoIP) technology and began offering cloud-based phone systems and services (3CX, 3CX Hosted & CoreNexa) and SIP Trunks.  We now offer a variety of cloud-based systems including business phone systems, surveillancedata backupSD-WAN and so much more.

 

About ACC Telecom

The Harbor City Corp dba ACC Telecom, has over 40 years of experience in business telecommunications, including sales, installation, support, and upgrades for all of our products and services.  ACC Telecom focus on cloud & VoIP business communications systems, voice over IP phone service, cloud technologies, surveillance systems, overhead paging, mass/emergency notification systems, structured cabling and more.

Since our doors opened in 1979, we’ve experienced rapid industry evolutions, recessions, inflation, a pandemic, and everything in between. We’re still here and going strong due to the understanding that the core of a successful business revolves around great service, great products, and great pricing.

ACC Telecom is an advanced-certified, Titanium level 3CX Partner, the highest level of partnership available worldwide.  ACC has also been recognized as a top 10% cloud provider, Club1000 honoree, and won Mid-Atlantic Partner of the Year for our Eagle Eye Cloud Surveillance VMS solution.   We continue to sell, install, service and support our award-winning, world-renowned products and services from 3CX, Eagle Eye, Valcom and more.

We also hold many government certifications including but not limited to MDOT SBE, SBA, MLGCA, Howard County EBO, and has a Better Business Bureau (BBB) A+ rating.

ACC Telecom offers a 90-day customer satisfaction and performance guarantee on all of our products and services, as well as complimentary site surveys, carrier invoice audits and consultations.  Our highly knowledgeable, certified technicians have an average employee retention rate of 20 years with ACC Telecom.

Our field experience includes:

  • Customized design, programming, installation and support of our products and services.
  • Onsite or remote project management and training by certified personnel.
  • Integrating various new and customer’s existing technologies together to provide efficient communications capabilities at an affordable price point.
  • Utilizing cloud technology to deliver scalable, redundant solutions.
  • Electrical design including infrastructure cabling and cable networking.

ACC Telecom’s products and services support all sizes and types of businesses.  We supports local businesses as well as companies nationwide with our voice over IP & cloud technologies.  ACC’s customer base includes K-12 schools, healthcare, non-profits, financial institutions, hotels, casinos, and a variety of service companies.  We offer both on-site and remote support services with 24/7 emergency support services.

Contact Us

ACC Telecom is your #1 choice for voice and data solutions.  Our longevity and expertise are unrivaled, but don’t take it from us– read what our customers have to say.

We look forward to earning your loyalty, transforming your communications platform, and becoming your partner in building a future of communications for your business.

Contact us today to learn more about our products and services.

Skip to content