3CX Features Comparison
3CX offers 3 plans- Standard, PRO, and Enterprise. There are no add-ons, no per-user licensing fees, or additional application costs. Please contact us with any questions regarding 3CX packages and features.
On-Premise or Hosted/Cloud
- 3CX Hosted
- ACC Telecom Hosted
- On-Premise: Windows, RaspPi, Linux
- Private Cloud: Amazon AWS, Google, Azure
STARTUP PRO
PRO
ENTERPRISE
Core PBX Features
- Extensions
- Mobile Apps (iOS & Android)
- Auto Attendant
- Busy Lamp Field (BLF)
- Call Logging
- Call Park & Pickup
- Intercom / Paging / PA Announcements
- Music on Hold
- Online Management Portal
- SIP Trunks / Gateways
- Softphone Clients (Web & Desktop Clients)
- Video Calling
- Voicemail, Voicemail to Email
- Voicemail Transcription
- Call Recording
- VMWare / Hyper-V / KVM
- Custom FQDN
- Custom SMTP Server
STARTUP PRO
- ≤20
PRO
- Unlimited
ENTERPRISE
- Unlimited
Office Productivity
- Apps: iOS, Android, Windows, Web-based Client
- Audio/Web/Video Conferencing
- Chat / Group Chat / File Share
- Click2Talk & Click2Meet Personal Links
- Digital Receptionist
- Headset Integration
- Phone Directory
- Ring Extension & Mobile Simultaneously
- SMS
- CRM & API Integrations
- Call Query from DB & CRM
- Integrated Fax Server
- Microsoft 365 Integration
STARTUP PRO
PRO
ENTERPRISE
Management & Scalability
- Online Management Portal
- Real Time System Statuses
- Inbuilt SBC to deploy offsite phones
- Plug & Play Phone Provisioning
- Restart Phones Remotely
- Update & Manage Firmware Network Wide
STARTUP PRO
PRO
ENTERPRISE
Contact Center & Enterprise Features
- Call Logging
- Live Chat Plugin for Website
- Barge In / Listen In / Whisper
- Call Queues & Management
- Call Back in Queue (CBIQ)
- Call Recording
- Call & Chat Reports
- Real Time Statistics & Monitoring
- SLA Alerting
- SMS
- Switchboard
- Call Flow Designer (CFD)
- CRM & API Integrations
- Hot Desking
- Connect Remote Offices (Bridges)
- Scheduled Restore
- Call Recording Rights (Start/Stop)
- Custom IP Phone Logo
- Skills-based Routing
- Inbuilt Failover
- Standby License
STARTUP PRO
PRO
ENTERPRISE
- Only available with 3CX software (not hosted)
- Only available with 3CX software (not hosted)
- Only available with 3CX software (not hosted)
Video & Web Conferencing
- Audio/Video/Web Conferencing & Webinars
- PDF Sharing
- Screen Sharing
- Polls
- Record Meetings
- Remote Assistance
- Web Conference Dial-in
- YouTube Integration
- Whiteboard / Chalkboard
- Participants Included
STARTUP PRO
- Max number of participants per 3CX Instance.25
PRO
- Max number of participants per 3CX Instance.100
ENTERPRISE
- Max number of participants per 3CX Instance.250
Application Integrations
- Accounting & Payment System Integrations
- API Integrations
- CRM Integrations (50+)
- Custom Applications/API
- Custom Development
- ERP Integrations
- Radio Integration (with Recording)
- Hotel PBX Compatibility
- Microsoft Teams Integration
STARTUP PRO
PRO
- Only available for 3CX software (not hosted)
ENTERPRISE
- Only available for 3CX software (not hosted)
READY TO TRY? READY TO BUY?
It’s time to free yourself from traditional telecom costs and maintenance and take control of your business phone system. To try 3CX for free, please visit www.3cx.com or contact ACC Telecom to schedule your FREE 3CX demonstration.
ACC Telecom is a 3CX Advanced Certified, Titanium level Dealership headquartered in Columbia, MD, serving businesses nationwide and providing on-site technical support in Maryland, Washington DC, Virginia, and beyond.