A Hosted PBX vs Onsite PBX business phone system can both provide a suite of applications including IP phones, business enterprise app with video chat, and video conference calling from mobile phones and tablets.

Cloud PBX vs Onsite PBX

Note: In this article ‘PBX (private branch exchange),’ is referring to a business phone system.  


A certified business telecommunications provider, such as ACC Telecom, can help provide cost comparisons, feature benefits, and ROI calculations to help you determine if a cloud PBX vs. Onsite PBX is the right decision for your company.  

A Cloud PBX system solution is a strong choice for any new or expanding business that has big potential but limited capital (or is short on in-house IT resources), yet needs advanced voice over IP communications.  It is also an excellent option for any organization that prefers to manage communications costs as a predictable monthly operating expense rather than an upfront purchase with annual maintenance contracts. 

Cloud PBX systems generally offer an array of advanced features for a fraction of the cost when compared to a premise-based onsite PBX.  Generally, as the internet companies increase their speeds and reliability, a cloud phone system is the recommended choice.  However, should a company have poor internet in their building or area, old cabling, or heightened security clearance concerns, then an on-premise system might be the better avenue.

These days, Onsite PBX systems can also be IP-based, by only buying the software, such as 3CX.  3CX is a business phone system software that can be housed on a server at your office, or in the cloud with 3CX Hosted, AWS, Azure, or GCP.  3CX IP business communications software can also be placed in VMware, so your internal IT team has complete management over the system, or can be Hosted, so your team has more of a hands-off approach and let’s the experts manage the software.  

ACC Telecom is an authorized Cloud PBX and onsite PBX dealer and can assist your company with making the best choice for your communications system.


Since 1979, ACC Telecom has been serving the B2B telecommunications community with innovative products and services at a price point SMBs can afford.  Contact ACC Telecom today for your complimentary consultation on all of your business communication needs.

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