Industry News


Suicide Prevention Lifeline
Dial or Text 988

Man Using a Telephone Headset looking at his phone bill.

The National Suicide Prevention Lifeline provides 24/7 support for people in distress, as well as prevention and crisis resources.  We are proud to support this new 3-digit dialing code (988).

FCC‘s Ruling on Suicide Prevention Hotline requires carriers to direct 988 calls to the National Suicide Prevention Lifeline.  As such, all 988 extensions have been removed to avoid calls being routed to the Suicide Prevention Lifeline instead of the intended recipient.

SMS text messaging is also supported for some carriers, but please note MMS to 988 is not possible at this time.  The National Suicide Prevention Lifeline will automatically respond with a welcome message if SMS text messaging is supported.

To learn more visit the National Suicide Prevention Lifeline at 


ACC Telecom is a business telecommunications company that sells, installs, and supports cloud-based business phone systems, VoIP phone service, surveillance camera systems, overhead paging, emergency notifications systems, and low-voltage cabling. They have been helping build the future of communications for business all across America with their cloud and VoIP communications and security solutions.  Local, on-site installation and support is available throughout Maryland, Washington DC, and Northern VA.  Contact ACC Telecom for more information regarding business telecommunications solutions.

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