Business Voice over IP (VoIP) telephony has become the industry’s leading choice for business communications due to its significant cost advantages over traditional phones lines as well as its enhanced reliability features. Our Business VoIP solutions provide automatic disaster recovery so you will never miss an important call due to power outages or system failure.

Business-class VoIP, properly known as SIP (Session Initiation Protocol) or SIP Trunk, is a virtual phone line that utilizes your existing Broadband connection for access, thus offering up to 60% savings over traditional telephone lines.

Our Business VoIP solutions are perfect for small to large businesses alike.  Whether you are looking for a cloud based business phone system or a nationwide, multi-location VoIP service, ACC Telecom can customize a VoIP solution specific for your needs and budget.

ACC’s VoIP phone service (SIP Trunk service) provides companies with a low-cost nationwide calling solution that includes business continuity and unified communications features- and can be scaled at a moment’s notice by adding new numbers and phone lines on demand.

Big Business Presence- Features like omni-channel contact center, API/CRM integrations, voicemail transcriptions, AI, business SMS texting, and video conferencing let your clients know you mean business with a professional first impression

Enjoy the Freedom of Mobility– Traveling away from Virginia?  Inclement Weather in Maryland?  Sick Child in Washington DC?  No problem.  Use your PBX mobile app or take your extension anywhere there is internet connection, while preserving your business telephone functionality like call transferring, paging, business caller ID, transcribed voicemail, and more.

Award-Winning Collaboration Tools–  Become an efficiency expert with tools like group chat, real-time presence on all devices, CRM integration with AI transcriptions, video conferencing, mobile apps, and much more.

Contact Center Features– Increase customer satisfaction with AI transcribed call recordings, messaging queues, integrated Facebook Messenger and WhatsApp, and managerial call accounting with call / messaging reports and graphs.

Included Support-  Eliminate pricey software upgrades and per-user fees.  Your system is always up-to-date with automatic software and feature upgrades- at no additional cost.  All cloud telecom system solutions include disaster recovery and business continuity, so you’ll never miss a call again. 

Secure Personal Portal–  Manage your system on the fly!  Set your presence status, change your greeting, enable call routing and much more.  As a bonus, call accounting is included with every system- run detailed call reports and view usage.

Affordable-  Our VoIP system solutions start at $12 per user, per month.  Most customers save 60% on their phone bill and office phone systems’ operations when switching to an ACC cloud phone system or SIP trunking solution.

Flexible- Customize your hosted phone system solution with the ability to simply add or remove features from your user portal.

Fraud Prevention- prevent call hacking with real-time monitoring controls and international calling restrictions.

Disaster Recovery-  Our VoIP solutions include business continuity features, such as automatic disaster recovery and automatic failover so you’ll never have to worry about missing an important phone call due to an outage or system failure.

Teams Integration- save money on Microsoft’s high-cost phone plans by integrating our SIP Trunks and 3CX Hosted system instead.

Business SMS / MMS Text Messaging-  send and receive text messages to anyone outside of your organization.  Enable messaging queues for efficient handling of messages, and run messaging reports for further business insight.

ACC Telecom is a leading SIP Trunk / VoIP provider and specializes in cloud telephone systems throughout MD, DC and VA, and recently expanded our VoIP business solutions nationwide.

Our voice engineers are very thorough in determining the perfect solution for your business and you will always receive exceptional customer service and support.  We consider all aspects of your operation and will design a business VoIP solution to maximize your business’s productivity while greatly reducing operating expenses.

Contact us for more information on our business VoIP and cloud based phone system solutions.