Holiday Messaging Tips Maintain High Message Deliverability During Busy Retail Holidays Black Friday and Cyber Monday are just around the corner and we want to ensure that your messages will be delivered effectively without delay. The anticipated peak sending times...
What is eRate? The Universal Service Administrative Co. (USAC) eRate program is a federal program that provides discounts to schools and libraries on telecommunications services, internet access, cabling, and related equipment. Are Private Schools eligible for...
Best Practices When Performing IP Phone Firmware Upgrades Firmware updates are a specific type or subset of software that is designed to act as an intermediary between the software of the device and the hardware. Firmware provides the blueprint to help the hardware...
Caller ID Spoofing Fraud Prevention What is Caller ID Spoofing? Fraud comes in many forms, and Caller ID Spoofing is no exception. Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious...
10DLC New Compliancy Tips What is 10DLC? 10DLC is a compliancy protocol surrounding sending business SMS / MMS text messages. All businesses that send messages must register their company, their brand, and the types of messages they send. Failure to register will...
New 10DLC Non-Compliance Fees Beginning January 1, 2024, T-Mobile is instituting three new fees for non-compliant traffic that result in a Severity-0 violation. A Sev-0, (Severity-0) represents the most harmful violation to consumers and is the highest level of...
