Telecom

Business Continuity in 2026: How SMBs Can Build Redundancy and Disaster Recovery

Jan 9, 2026 | Blog, Telecom

Small businesses don’t get to pause when a disruption hits. Customers still call. Employees still need access to systems. Your business data still has to be protected. That’s why business continuity is a 2026 priority for small businesses. If you’ve been putting...

FCC Robocalls and Robotexts Opt-out Changes

Apr 30, 2025 | Telecom

FCC Announces Changes to Robocall & Robotext Opt-outs The Federal Communications Commission (FCC) released an order (Docket No: 02-278) last Monday delaying the rule requiring robocall and robotext originators to stop all communications if a recipient revokes consent...

What is 10DLC Compliancy?

Apr 28, 2025 | Telecom

What is A2P / 10DLC Compliancy? A2P / 10DLC is an industry-wide compliancy initiative to monitor and protect consumers from receiving unwanted messages, including spam and fraud “robo-texts” that typically originate from illegitimate companies sending high-volume...

The Power of AI in Telecom with 3CX: A Game-Changer for CRM Integration

Mar 3, 2025 | Telecom

We’re only halfway through this decade, and you can bet the technology term that will end up being the dominant topic is AI (Artificial Intelligence). Up until this past year, though, you’d be correct in saying it was a bit gimmicky. Now, that perception...

10 Interesting Facts About the Telecom Industry

Feb 6, 2024 | Telecom

10 Interesting Facts About the Telecom Industry 1. The soundproof booth was invented by Alexander Graham Bell’s assistant, to stop his landlady from eavesdropping on his conversations. The first prototype was built in 1877 using bed blankets wrapped around a...

3 Methods for Increasing Productivity This Summer with Virtual Numbers

Jun 1, 2018 | Telecom

Spending time away from the office will provide a refreshing break, but it should not negatively impact your ability to handle important business calls. Virtual numbers can help.   Advanced Call Forwarding One way to avoid missing a crucial call is to set up...