ACC Telecom Customer Commendations

5-star customer satisfaction

“Perfect service as always.”

Bernadette P.

Winchester Construction

“The upgrade was quick and seamless.  Couldn’t have asked for anything more.  Wonderful service and great follow up as well!”

Richard B.

Beck Inspects

“I’ve never known a better company than ACC.  And I’ve dealt with many!”

Marcia H.

Marcia Hutcheon, M.D.

“It’s no secret, ACC has been one of our best providers here at Mount de Sales, and the longevity of our partnership says it all.”

Michael M.

Mount de Sales Academy

“By switching to ACC Telecom’s 3CX Phone System & SIP Trunks, we saved over $100,000 on our telecom costs over a 5 year period!”

Elizabeth H.

Thrive Behavioral Health

“3CX is a great phone system. It is easy to use and is capable of growing with our company’s needs. The system is able to make configuration changes quickly and easily to accommodate changes within the company. It meets all of our requirements.”

Eric T.

Thrive Behavioral Health

“Thanks for the prompt help!!  Completely resolved my concern.  Thank you!”

William A.

A Child's Place Inc.

“I have been with RESULTS since 2007, and the relationship with ACC has always been one of the “Family.”

Cynthia S.

Results Educational Fund

“3CX has been a rock-solid solution for us…this thing just keeps on chugging, it’s been the best little phone system EVER!  I’m now running a call center with it in Texas, for pete’s sake!”

Phillip M.

Information Systems of Maryland, LLC

“I have to tell you- your tech Jason is so perfect! On time, neat & clean, professional, courteous, works the job quietly and swiftly. Everything works when he leaves…  you have a keeper in him…”


Spine and Pain Centers

“ACC Telecom Technician, Raheen Logan is FANTASTIC, and a tremendous help!  THANK YOU FOR SENDING HIM!! Raheen is very professional, has answered and addressed every issue, as well as did a quick training for us all. Truly a keeper for your company and one I ask you to send in the future if a tech is ever needed!”


Sign Design

“Thank you so much for the amazing service.  You have no idea how many companies have tried and failed to get this to work.  I am glad I took a whim and called you all based off your youtube video…you will forever be our phone people.  I will never go to another place again!  Thank you so very much for providing such great service and having a wonderful team– you can tell they like what they do!”

Destiney C.

Vinyl Images & Design LLC.

“Just wanted to touch base about the job that was done at our new office- both technicians that came out were great to work with and did an awesome job! The install went better than planned and we are up and running at 100%. Please pass this along and let the guys know we appreciate their hard work!”

Les A.

HVAC Westminster

“I think that the team at ACC Telecom is the best, most sincere and generally wonderful group of people I’ve worked with in a long time. I appreciate the professionalism, the old-fashioned ethics and the true desire to do good work with great products and not just make a quick buck off your customer’s ignorance about technology. Thank you for the professional and technical development that you have provided me with during my time with the company.”

Georgette W.

Georgette W.

“Thank you and AWESOME security cameras!”


Lemko Housing for the Elderly

“Highest Compliment to your employee Holly.  I called potentially requesting a technician, but she helped me isolate my problem to a telephone splitter plugged into my modem; replacing that solved the problem.  My big thanks to Holly for technical expertise and kindness!!!!!”

David K.

David K.

“I just wanted to tell you what a fabulous customer service rep you have with Holly. She has always been friendly, extremely knowledgeable and a pleasure to deal with. It can be hard to find someone as good as she is these days. I have been a customer for many years and when the time comes to buy a new system I will definitely use ACC Telecom because of her great service.”


The Billingslea Corporation

“I just wanted to say thank you for always helping me!  I know I call with panic in my voice but [everyone] is always so friendly and helpful.  Thank you for being that way!”



“Raheen is great.  This is the second time he has been out to our office, and each time he did a good job, was very professional, and resolved our issues.”


Maryland Security Professionals

“We are VERY HAPPY with our Hosted Phone System solution!  Thank you!”


Tyler, Bartl, Ramsdell & Counts

“Working with Holly and Dave is always a pleasure. Both are super helpful and efficient.”


Infra-Metals, Inc.

“We have just moved in and we are getting situated at the new location. A large part of our successful move has been contributed by the diligent works of everyone at ACC Telecom, especially Holly, Dan, and Rich, who coordinated all requests and answered all the concerns we had. Whitaker Brothers and I personally would like to express our gratitude to your patience and patronage on the project. Your quick responses, long hours and willingness to standby to assist us are being greatly appreciated. Dan did a super job on our previous project and it is being demonstrated as well if not even better on this project.”


Whitaker Brothers

“The service that ACC provides is always top-notch. They are quick to respond and very efficient. We have been a client for 28 years with an ACC-recommended phone system. We installed the 3CX system a year ago, and the easy-to-use interface gives us the control to manage the system ourselves. The Web portal and mobile app also enable remote capabilities that we did not have with our previous system.”

Rae G.

Caves Valley Golf Course

“I just wanted to thank you for another job well done! Jason is a knowledgeable and a real gentleman – he did nice, clean work! We appreciated having him take care of this job!  We appreciate all the guys and all you do to support us so timely – even when we can’t make up our minds when we need things done! Thanks again!”



“Amazing Service!”


Arthritis & Pain Assoc.

“Jason is truly a pleasure. His knowledge and customer service is impeccable. We are so glad we contacted Holly and Jason! We can’t wait to get our new phone system up and running!”


Washington & Lee Apartment Homes

“The service quality was truly exceptional, and I am happy to have you. Jason was extremely helpful and knowledgeable, it is a delight to work with him.”


A Kind & Caring Home Care

“Great customer service.”

Scott T.

Midas Service Center

“Holly in your technical service department has proven to be invaluable to me. I work with many vendors & sub-contractors in many fields in my position as Facilities Manager & I have to say she provides me with perhaps the best service of any of them. Her knowledge of her job & related systems, follow through on problems, & excellent communication skills are above and beyond what is the norm. In addition, she is just simply a pleasure to do business with. I rarely take the time to write these types of letters but felt compelled to do so in this case. She is an excellent representative of your firm & the main reason I turn to ACC Telecom for their services. I look forward to our continued relationship.”


BL Companies

“I hereby want to express our gratitude for the services your company has offered to NMS Healthcare all these years. Every time we request service or support from ACC Telecom, we have always received the most qualified and effective support on all levels. Personnel from ACC Telecom always have good attitudes and as a result of it we are receiving good treatment, whether in the office, in the field or wherever you support. ACC Telecom has the best support service; I give it two thumbs up!”


NMS Healthcare

“Speedy, reliable and quality service.”

Justin S.

S&E Holdings LLC

“I have received excellent service from ACC Telecom. Any time I call Danny he has always been very responsive to resolve my issues.”

Robert A.

Garrison Forest School

“I love the phone system and the CoreNexa app…That CoreNexa is life-changing.”

Alan K.

Alan Kravitz, M.D.

“Jason was very helpful, as always, and he handled my request quickly and efficiently. ACC always provides wonderful service!”

Rae G.

Caves Valley Golf Club

“Everyone was very helpful and the installation went smoothly.  The technician explained everything he was doing.  He also was nice and knowledgeable.”

Cynthia W.


“We’re immensely happy with our 3CX system and your support of it.  The response time from Danny and Holly specifically has been nothing short of remarkable…The web client has become vital in the current environment.”

Chris W.

The Park School of Baltimore

“Tech communicated throughout the update, and the new cameras are 100% better than the old ones!”

Dell B.

Abrams Development Group, Inc.

“I am very impressed with ACC Telecom.  Between the sales and installation, everything went great and I will continue to highly recommend ACC.”


BKA Logistics LLC

“Just wanted to let you both know that Danny got everything up and running for us and he was awesome to work with!  We think he deserves a raise, a big one! No, seriously!!!”


Darrell Drown Financial

“Everyone — from Bret to Holly (of course!), to Jason — was absolutely fantastic given our tight time frame.  We are very grateful for your excellent customer service!”


Results Educational Fund

“Excellent service and responsiveness by you guys…and certainly has helped us out considerably given the transition from our old phone system to the new one– because if we have had been through COVID with the old phones I don’t know how we would be operating this business. So just wanted to pass those words of thanks along.”

Mike M.

Arena Technical Resources

“I just wanted to send a quick note to commend Raheen on the great job he did with getting our telephone system up and running.  He presented himself in a professional, efficient manner, and was very accommodating and patient with us. Thank you so much for all of the assistance you provided in helping to move SAHF into the 21st Century with our telephone system!”



“I just want to say how much we appreciate the great work that Raheen does for you.  When we were at the other location, he always was courteous, friendly and knowledgeable…I cannot say enough good things about him.  Please let your senior managers know how much we enjoy working with him.”

Michael W.

University of Michigan

“We identified 3CX as an affordable VoIP solution and were extremely impressed by the feature sets the system has, luckily our service provider ACC Telecom was an authorized reseller of 3CX.  Not only has our expectations been exceeded, our users felt like it was extremely intuitive to use and the app-based phone service has been a welcome addition to our staff’s workflow.  The installation was slated for 4-days and ACC Telecom was able to complete the installation in 2-days.  So far, so good!”

Oren M.

The Field School

“As always, excellent support!”

Rosa H.

Rocha & Company, PC

“It’s a very nice gesture of ACC Telecom to want to reward me for a referral service; it’s a pleasure to be able to send such an excellent contractor to a customer. It reflects very well on all of us; I always enjoy seeing and working with Dave Geer he’s a great guy!”


BHR, Inc.

“I cannot tell you enough how much I appreciate your continued support of Queen Anne School. Having taken over the technology aspect of the school with minimal background on the equipment, your availability has been wonderful. And honestly, there is no greater testament to your product than the simple longevity of the hardware/software currently in place.


Queen Anne School

“Just wanted to let you know Raheen just finished at my office and he was great.  Knowledgeable, polite and thorough.  Did a great job and really helped me out.”

JP Jensen Collections, LLC


“Very happy with the new [phone] system so far and if our history with ACC repeats itself for the third time…I expect we will be very happy into the future.”


CCN, Inc.

“I continue to be impressed at how on top of things your company always is.”


Healy & Associates

“Barry and Holly are wonderful. I have four locations with them. No one can beat price or service!”


Chesapeake Orthopedic Associates

“Thank you so much for all the effort you put into making switch a smooth transition.  This does not fall under the realm of my primary job responsibilities and I certainly did not have time to spend with Comcast, so I really, really appreciate the time and knowledge you shared with us in making sure we were set up properly.  Thank you also to Danny, Holly, Raheen and the rest of the team for set up [sic].  A lot of people in the company have mentioned that they were impressed with just how easy the transition was and are very happy with the new 3CX phone system and all its user-friendly capabilities. Glad to have a great partner nearby!”

Janna P.

Classic Brands LLC

“I work for BL Companies, an Engineering and Architectural Design company based out of Meriden, CT. We have been using ACC Telecom for several of our satellite offices and I wanted to take a few minutes to express to you how pleased we are with the service we receive from your company. Time and again when I have needed technical support from your team, they have come through for me in a very professional and efficient manner.”


BL Companies

“Your service department is wonderful. Holly is such a pleasure to speak with. She goes out of her way to help me. Your technicians that come on site are great also. They are very knowledgeable and professional. We have had our phone system for several years now and it still fits our needs just fine. It is a pleasure doing business with your company.”


American Lumber Corp.

“You are all great!!”


Ulla Popken

“ACC Telecom is THE BEST! Everyone I speak with is always upbeat and more than happy to help out in any way they can!!  Big Shout out to HOLLY V and my tech RAHEEN L. Keep up the good work ACC!!”


KMJ Media Group

“Thank you so much for the great work. Dave did an awesome job and I couldn’t be any happier!  Thanks again for the excellent job!”


Engineered Piping Products

“Quick response and handling!”



“Technician was very professional, neat as well as nice. Very smooth transaction and we give high recommendations for professionalism and kindness. Thank you for a Job Well Done!”


Lemko House

“You are a credit to your industry and make the world a better place.”


Media Star Promotions

“As always, working with Holly has been awesome.  Thank you so much for the quick coordination and awesome follow through.  Holly has always been able to make things happen and came through once again in a very needed time, so I can’t thank her enough.  Jason also did an outstanding job working with us and pushing to get stuff done.  I feel like with as much as he did yesterday a lesser employee might have wanted to slow it down a bit and just make it a 2-3 day process.  Jason absolutely cranked and it was obvious he was out to help us as much as possible.  OUTSTANDING JOB!!”

Charles R.

The National Spine and Pain CenterPikesville

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