A second wave of the Coronavirus is here and is continuing to escalate with over 218,000 new daily cases in the United States on December 9th alone. In the last two weeks, over 2.6 million new cases have been reported in the United States. Having a clear, well-defined...
Omni-channel Contact Center functions with 3CX can be managed virtually anywhere, using a mobile device or computer. With the 3CX client and built-in softphone installed on a smartphone, tablet, PC or Mac computer, your contact center agents and supervisors can handle...
Cloud services are on the rise in terms of popularity and usefulness. As time moves forward, their abilities and features grow, and the companies who use them require an increasing number of services. You’re going to fall behind if you don’t have a cloud...
