Dec 5, 2025 | Surveillance
When an emergency strikes, every second counts. Whether it’s a fire in a hospital or a threatening situation at a school, first responders need to have the right information at the right time to act quickly. Unfortunately, in many cases, responders arrive on the scene...
Nov 13, 2025 | Unified Communications
A Thanksgiving Moment We Don’t Talk About Enough When your career involves running IT, especially for a large organization or a city facility, you cherish the quiet relief of a normal workday. The gratifying sound of office phones ringing. You hear the sweet chime of...
Oct 8, 2025 | Cyber Security
If you’ve ever spent any time overseeing security or running a business, undoubtedly you’ve spent more hours than you’d like to admit scrubbing through grainy security footage to find that one moment. What’s even worse is that you might not have the right angle or any...
Oct 6, 2025 | Phone Systems
Implementing AI Voice Agents into Your Business Phone System In today’s fast-moving business world, communication can make or break a customer relationship. Every missed call, delayed response, or clunky phone system interaction risks losing a lead—or worse,...
Sep 10, 2025 | Cyber Security
The criticality of better-than-average business security cameras is high. If you haven’t done an honest evaluation of your current setup, then you’re carrying more risk than you realize. The reality is that storage drives fail, the internet goes down, and you can’t...
Aug 13, 2025 | Call Center, Contact Center
Contact centers have changed and are no longer large rooms full of ringing desk phones. Today, they’re cloud-powered Customer Engagement Centers (CECs) that let customers reach you on the channel they prefer. That could be voice, SMS, web-chat, Facebook Messenger,...
