3CX v18.2+ Coming Soon 3CX software version v18 is finally here for both Linux and Windows and is packed with new features and improvements. But 3CX isn’t taking an easy during the holidays–they’ve provided us with a sneak peak on… Read More
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3CX v18 Features
3CX v18: New Features & Improvements Hooray! V18 is finally here for both Linux and Windows. Learn what’s new & what’s coming. 3CX’s highly anticipated v18 software update is here and is packed with new features & improvements. What’s… Read More
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Are Hybrid Workforces Here to Stay?
As some organizations begin to place workers back into physical office spaces, many have chosen to keep a percentage of their workforce offsite in a remote working environment. Hybrid working models appear to be gaining in popularity mostly because of… Read More
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Top 10 VoIP Feature List
Top 10 VoIP Phone System Features – Are you Missing out? Not all VoIP systems are created equally. ACC Telecom offers three different types of VoIP phone systems to meet the needs of any type or size of business. Integrated… Read More
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Do Your Part – #BeCyberSmart
October is Cybersecurity Month Know the risks & How to Protect Your Organization DDoS attacks and Ransomware are different types of attacks but both have malicious intensions. What is a DDoS Attack? A distributed denial-of-service (DDoS) attack is a malicious… Read More
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SMS Text Messaging 10DLC/A2P Explained
Fueled by the nuisance surrounding excessive spam calls and emails, the wireless carrier industry and Mobile Network Operators (MNOs) have developed important compliancy guidelines for business-to-consumer SMS/MMS text messaging to help reduce unsolicited messages. All businesses using text messaging to… Read More
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Infographic: Introducing Yealink Wireless Headsets
Drum roll please… Introducing Yealink Wireless Headsets! Yealink recently launched their Headset product line and they are sooo nice. Yealink Headsets are some of the sleekest, most comfortable headsets we’ve tried! The voice quality does not disappoint either– featuring HD… Read More
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The State of Remote Work: Is It Working?
Infographic – The State of Remote Work – Is It Actually Working? Hint: Depends on the unified communications solution deployed… Interested in remote working solutions and/or all-in-one business communications systems that incorporate voice, video, mobility, meetings, messaging, security and… Read More
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Update: Toshiba IPedge/CIX Phone System Phase-out Plan
Mitel Moves Forward with Decommissioning Toshiba Phone Systems Background of the Toshiba IPedge/CIX Phase-out Plan: On March 21, 2017, Toshiba Telecommunications Division announced that it would “wind-down the Telecommunications Division starting immediately.” Toshiba dealers across the nation were stunned (to… Read More
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5 Steps to Prepare Your Business for ‘Unknowns,’ Including a Second Lockdown
A second wave of the Coronavirus is here and is continuing to escalate with over 218,000 new daily cases in the United States on December 9th alone. In the last two weeks, over 2.6 million new cases have been reported… Read More