Congrats ESI! TMC, a global, integrated media company, has named three ESI products as recipients of ESI is an American business phone system manufacturer with US-based technical support. With over 500,000 solutions sold, ESI has proven to be a leader… Read More
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Kari’s Law & RAY BAUM’s ACT- Federal MLTS E911 Laws & Regulations
Overview On August 1, 2019, the Federal Communications Commission (FCC) adopted rules to Multi-Line Telephone Services (MLTS) purchased or installed after February 16, 2020 to implement Kari’s Law and Section 506 of RAY BAUM’S Act e911-related requirements. What are Kari’s… Read More
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VoIP Troubleshooting 101
Voice over IP (VoIP) and cloud-based phone systems are the most popular business phone systems on the market today, and for good reason. Cost savings, advanced features, mobility, redundancy, and more are just few benefits of moving your business communications… Read More
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ACC Celebrates 40 Years in Business
Congrats ACC Telecom for Celebrating 40 Years in Business! Today, 11/1/19, marks ACC Telecom’s 40-year anniversary in business communications! We couldn’t have done it without our wonderful customers, and loyal employees that we consider more than just coworkers, but rather… Read More
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5 Benefits to Leasing Technology Investments
If you are planning to overhaul your telecommunications technology including systems, services, and equipment then it is important to consider leasing as a way pay for your newly upgraded technology. There are many benefits to leasing and as long as… Read More
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5 Benefits Cloud Surveillance Offers Over NVRs
Cloud-based surveillance systems offer many benefits when compared to standard security camera systems with NVR (Network Video Equipment) equipment. We highlight 5 benefits of moving to a cloud-based surveillance solution compared to an on-site NVR surveillance system. Top 5 Benefits… Read More
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How to Use Business SMS for Customer Service and Support
Endless prompts, long hold times, department transfers and multiple explanations leave customers frustrated, angry, and (gasp!) ready to contact the competition. In our digital age, customers expect fast, easy support and customer service. The tired model of calling a company… Read More
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What Common Business Practice Will Horrify Kids Someday?
What Common Business Practice Will Horrify Our Kids Someday? Answer: THE OFFICE. Work will be where we want. Originally written by Jon Acuff Remember when we had to work in offices? “We can’t let our employees work from home, or… Read More
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How to Avoid PBX Hacking/Fraud
PBX stands for Private Branch Exchange, which refers to a private telephone network used within a company. Users of PBX phone systems share a wide array of outside lines to make external phone calls, usually involving a third party for… Read More
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Toshiba Phone Systems ‘End of Add-on Sales’ Announcement
On March 21, 2017, Toshiba Telecommunications Division announced that it would “wind-down the Telecommunications Division starting immediately.” Toshiba dealers across the nation were stunned (to say the least) since the Telephone System Division has operated in the U.S. since 1975… Read More
