Fraud comes in many forms, and Caller ID Spoofing is no exception.

Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious purposes.

The FCC is trying to crack down on spoofing by implementing the TRACED Act, a STIR/SHAKEN mandate, but currently the best defense again spoofing is to educate consumers.

It is recommended that businesses educate their customers to never provide personal, financial, or sensitive information over the phone. 

We recommend alerting your customers about spoofing, as it is an industry-wide problem traversing across all carriers and networks.

Click here for the FCC’s consumer tips on preventing spoofing. 

ACC Telecom is a business telecommunications system and service provider.  Please contact ACC for a complimentary consultation.