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24 x 365 Emergency On-Site Support

Service van with ACC Telecom logo

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For 40+ years, ACC Telecom has provided exceptional onsite support and service to over 6,000 valued customers in the Mid-Atlantic region, and remote support to customers nationwide.  At ACC Telecom, you can expect to speak with a live person who is committed to reliable, quality, and trusted support.  Our team of expert technicians and customer service representatives strive to deliver the best possible customer experience for every size business.

After our team designs and implements the right solution to complement your business needs, we provide comprehensive, on-site or remote system training for all users and administrators.  From the first meeting to the training of your new system, ACC Telecom will guide you throughout the entire process. 

ACC Telecom’s friendly, knowledgeable technicians and help desk representatives are manufacturer-certified and trained to meet all service needs.  From updates to program changes, members of our support staff will always provide your company the most efficient solution.

ACC Telecom values your business and your business communications will always remain our top priority.  Together, we will build a future of communications for your business.

From our 24×365 Emergency Service to our discounted Service Agreements, ACC Telecom will always be there to ensure continual functionality of your system.  

ACC Telecom currents supports 3CX, ESI, CoreNexa, and Zoom cloud-based Hosted business phone systems.

ACC Telecom can also provide service work on some Toshiba and Comdial phone systems. Please note, Toshiba and Comdial systems are discontinued as end-of-life products. It is strongly encouraged to upgrade your system asap to avoid potential security breaches and/or downtime to your Toshiba or Comdial phone system.

Please contact us for our complete list of supported telephone systems.

Additional support services from ACC Telecom include:

  • Cloud, Virtual, Hosted, and Premise-based Business Communication Systems
  • VoIP / SIP phone service
  • Surveillance Camera Systems
  • Mass Notification Systems
  • Overhead Paging Systems
  • Contact Center Software & IVR Systems
  • Moves / Additions / Changes to your system
  • Equipment Replacement and Upgrades
  • Live or Virtual Training
  • Help Desk Support
  • On-site and Remote Service
  • Low-Voltage Cabling & Wireless Access Points
  • Cloud Storage and Cloud Backup
  • Software Upgrades & Support
  • Equipment Trade-ins & More.

Contact us for more information on our support services.