Video Tutorials

Please view our business communications tutorials below for assistance with using Toshiba IP5000-series telephones, Cisco SPA500-series telephones, Toshiba Call Manager, and more.

For additional assistance please click here for our online support request form.  For immediate assistance please contact your Account Executive, or call our support line at 888-226-2216.  Our helpdesk support staff is available Monday through Friday, 8:30a.m. to 5:00pm EST.  Emergency technical support is available 24x7x365.

 

TOSHIBA IP5000 SERIES PHONE TUTORIALS

• How To: Change The Name On Toshiba Telephones

• How To: Transfer Calls Using Toshiba DP5000 & IP5000 Phones

• How To: Place a Conference Call On Hold From Toshiba IP5000 Series

• How To: Add Voicemail to a Conference Call From Toshiba Phones

• How To: Conference Two Outside Lines using Toshiba IP5000 Series

• How To: Clear Toshiba Message Indicator Light

• How To: Transfer a Call to Voicemail Using Toshiba Telephones

• How To: Change the Time on Toshiba Telephones

• How To: Place a Conference Call on Toshiba Telephones

• How To: Park a Call Using Toshiba Telephones

***Additional Toshiba videos can be found near the bottom of the page.***

 

 

CISCO SPA500 SERIES PHONE TUTORIALS

• Cisco IP SPA Phone Introduction

• How To: Intercom Using Hosted Cisco SPA SIP 303, 504, & 508 Phones

• How To: Park & Unpark a Call from Cisco Telephones

• How To: Perform a Blind Call Transfer from Cisco Telephones

• How To: Perform an Attended Call Transfer from Cisco Telephones

• How To: Place a Conference Call from Cisco Telephones

• How To: Transfer Calls to Voicemail from Cisco Telephones

 

 

EDUCATIONAL WEBINARS

• Cloud PBX vs. Onsite PBX Video

• The Difference Between Hosted, SIP & VoIP Services

 

 

MISC HOW-TO VIDEOS

• Talkument vs. Tracer Call Recording Software

 

 

CISCO INNOVATIONS VIDEOS

Click here to view complete list

 

• Cisco Wireless Network

• Cisco Network Security

• Cisco TelePresence Video Conferencing

• Cisco Jabber Unified Collaboration

• Cisco Cloud

• Cisco Unified Communications

 

Video Playlists

TOSHIBA TELEPHONE OVERVIEW:

 

TOSHIBA IP5000-SERIES TELEPHONE VIDEOS:

 

CISCO SPA500-SERIES IP TELEPHONE VIDEOS:

 

TOSHIBA WIRELESS TELEPHONE VIDEOS:

 

TOSHIBA CALL MANAGER VIDEOS:

 

TOSHIBA CONTACT CENTER SOLUTIONS: