ACC Cloud Business Phone Systems

3 Reasons Your Business Should Use the Cloud

Cloud infrastructures including cloud phone systems, cloud backup & restore, and cloud surveillance, to name a few, provide businesses with enormous advantages compared to on-premise solutions. Unlike conventional telecom solutions, there are virtually no limitations associated with cloud computing. Cloud systems also offer redundancy, business continuity, in-built security safeguards, and advanced features. If you don’t already have a cloud phone system in place, here are a few reasons to consider implementing a cloud-based solution.

Why a Cloud Phone System Is Valuable to Your Business

Integrate Your Communications

With cloud PBX technology, there is no need to use multiple applications for phone calls, voicemail, chat, video conferences, email, fax, and CRM systems.  Cloud-based phone systems consolidate all of these features and more into one robust solution. This type of unified communication solution promotes collaboration and organization within the company, while saving time, money, and ongoing maintenance.

Reach Anyone, Anywhere

Cloud-based phone infrastructure utilize advanced call routing features such as ‘one number to many devices.’  In other words, a phone call to a single phone number can ring on multiple phones at the same time.  For example, a person’s office phone may ring at the same time as their smartphone and computer softphone, so they can answer the call on any of their devices. This promotes enhanced communication with clients, staff, and vendors.  

Update Easily

In the past, updates to traditional phone systems were very expensive.  Telecom companies would have to send a technician to your site, manually update the software, purchase additional licenses or equipment to support the new software update, then provide custom programming to the system.  With a cloud phone system, updates are automatically applied in a remote environment for no additional cost. Updates could include new features, applications, bug fixes, and enhanced security.  Cloud phone systems will save your organization money, time, and unexpected downtime with automatic software updates. 

 

If you’re interested in learning more about the benefits of a cloud phone system for your business, contact ACC Telecom in Columbia, MD. Proudly serving clients nationwide and throughout the Washington, D.C. metropolitan area, these professionals offer a variety of solutions to improve your on- and off-site communications, strengthen your business, and boost your bottom line. Visit their website for more information, or call (410) 995-0101 to speak with a representative today.

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