Small businesses tend to think VoIP would be cumbersome for them.  However, this isn’t the case!  VoIP can be useful, no matter the size of your business.

VoIP is a form of secure business communication that has been largely adopted by most major businesses.  You may have noticed that, when you call a hospital or doctor’s office, you’re directed to an automatic responder.  Call recording may also be mentioned, among many other features.  But, because this technology is used for such large and wide-reaching businesses, many smaller establishments tend to think VoIP would be cumbersome for them.  However, this isn’t the case!  VoIP can be useful, no matter the size of your business.  Read on to find out why.

Music on Hold


This simple addition can make a world of difference when it comes to the credibility of your business.  The concept of music playing when a customer is on hold is generally associated with large businesses.  Customers who are left on hold listening to absolute silence can give them a bad psychological impression.  It makes a difference!


Unified Communications


Even if you’re a small business, missing a voicemail from a client can have consequences, especially if you’re away from the office for an extended period of time.  The solution?  Unified communications.  You can have your voicemails emailed or texted to your smartphone, so you’re never completely away from your clients.  It’s important for reputation and customer satisfaction that you are available when needed.


Disaster Recovery


As a small business, a cyber disaster can be absolutely devastating.  And VoIP’s disaster recovery feature makes it so you never have to worry about a technological dilemma.  Keep your phones running when the internet is unavailable, and make sure that you are constantly ready to answer customers when needed, even if you’re experiencing technological difficulties.


ACC Telecom can install a custom VoIP phone system for your small business!


We offer voice and data security services that are reliable, simple, and affordable.  ACC Telecom is certain to be the right telecommunications company for businesses everywhere. We have been providing expert service and advice since 1979 and can meet all of your telecommunications needs. We offer a wide range of business phone and video surveillance systems to meet the needs of any organization.  We have been helping build the future of communications for business all across Maryland, DC, and Northern VA.


Please contact ACC Telecom to request service or a quote. Send an email to solutions@acctelecom.com or give us a call at any of the following numbers:

  • 410-995-0101 (main)
  • 888-226-2216 (toll-free)
  • 202-347-0127 (Washington DC)
  • 703-281-3400 (Northern VA)
  • 301-621-4646 (Western MD)


Follow ACC Telecom on Facebook, Google+, Twitter, Pinterest, Youtube, and LinkedIn for updates and information as well.


Skip to content