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FBI Cybersecurity Tips

Mar 14, 2024 | Cyber Security

Cybersecurity Tips From the Agency Cybersecurity Fraud Is Only Getting Worse   The explosion of AI technology, machine learning and ChatGPT has led to many positive outcomes for consumers and businesses alike; however, it has also advanced bad actor’s...

Spoofing Prevention Tips

Mar 12, 2024 | Blog

Caller ID Spoofing Fraud Prevention What is Caller ID Spoofing? Fraud comes in many forms, and Caller ID Spoofing is no exception.  Caller ID Spoofing is the act of manipulating originating caller data to display a different caller ID name or number for malicious...

Toll Free Messaging Verification

Mar 12, 2024 | Business SMS

What is Toll-free Messaging Verification? Toll-free messaging verification is a new industry-wide protocol surrounding sending SMS / MMS text messages from toll-free numbers. In an effort to combat spam and fraud text messaging, the Mobile Network Operators (MNOs) are...

10DLC New Compliancy Tips

Mar 12, 2024 | Blog

10DLC New Compliancy Tips What is 10DLC? 10DLC is a compliancy protocol surrounding sending business SMS / MMS text messages. All businesses that send messages must register their company, their brand, and the types of messages they send.  Failure to register will...

Upgrading 3CX v20

Mar 12, 2024 | Business, Phone Systems

Important Information Regarding Upgrading to 3CX v20 3CX v20 is an exciting new software release, packed full of new features and functionality.  However, even though 3CX v20 is officially released– that doesn’t mean you should upgrade to this new software...

10 Interesting Facts About the Telecom Industry

Feb 6, 2024 | Telecom

10 Interesting Facts About the Telecom Industry 1. The soundproof booth was invented by Alexander Graham Bell’s assistant, to stop his landlady from eavesdropping on his conversations. The first prototype was built in 1877 using bed blankets wrapped around a...

10DLC Non-Compliance Fees

Dec 22, 2023 | Blog

New 10DLC Non-Compliance Fees Beginning January 1, 2024, T-Mobile is instituting three new fees for non-compliant traffic that result in a Severity-0 violation. A Sev-0, (Severity-0) represents the most harmful violation to consumers and is the highest level of...

3CX v20 Security

Dec 14, 2023 | Blog

3CX v20 Security Updates 3CX has contracted some of the best security companies in the world to test and monitor new builds.  In addition to product security testing, code scanning, pen testing, and 24/7 network monitoring, 3CX has made countless security updates to...

3CX v20 Call Manager

Dec 14, 2023 | Blog

3CX v20 Call Manager 3CX reengineered their OS from the “ground up” to implement current and future security enhancements, increase scalability and launch new enhancements.  3CX Call Manager was no exception– boasting an entirely new Call Manager...

3CX v20 Admin Console

Dec 13, 2023 | Blog

New Admin Console In addition to a new softphone, 3CX v20 also includes an entirely new management console called ‘Admin Console.’  v20 combines the management console and web client into one portal with one URL, so all functionality is now under one...