Not all Carriers are created equally when it applies to redundancy and failover. Last year we chose to add Skyswitch as a new Hosted/SIP Trunking partner due to their proven infrastructure and uptime statistics. We are often asked how we achieve such… Read More
Archive for the ‘Phone Services’ Category
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Are Landlines More Secure than VoIP?
You may have heard of PBX Hacking or Call Hacking. This terminology refers to a third party gaining access to your phone lines and placing hundreds if not thousands of international calls all at the expensive of your business. Contrary to popular… Read More
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How Can You Maximize the Potential of Softphone Clients?
Softphone clients, also known as softphone apps, are tremendous ways of improving employee productivity. These programs yield another benefit: they also increase your small business’s customer service capabilities. But a major question remains: how can you maximize the potential of… Read More
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When Should You Upgrade Your Business Phone Services?
If your business phone services are encountering issues such as static, bad connections, or unreliable service, it might be time to upgrade your phone services. When you are considering making this switch, there are a number of benefits to consider… Read More