Cloud-based surveillance systems offer many benefits when compared to standard security camera systems with NVR (Network Video Equipment) equipment. We highlight 5 benefits of moving to a cloud-based surveillance solution compared to an on-site NVR surveillance system. Top 5 Benefits… Read More
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How to Use Business SMS for Customer Service and Support
Endless prompts, long hold times, department transfers and multiple explanations leave customers frustrated, angry, and (gasp!) ready to contact the competition. In our digital age, customers expect fast, easy support and customer service. The tired model of calling a company… Read More
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What Common Business Practice Will Horrify Kids Someday?
What Common Business Practice Will Horrify Our Kids Someday? Answer: THE OFFICE. Work will be where we want. Originally written by Jon Acuff Remember when we had to work in offices? “We can’t let our employees work from home, or… Read More
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How to Avoid PBX Hacking/Fraud
PBX stands for Private Branch Exchange, which refers to a private telephone network used within a company. Users of PBX phone systems share a wide array of outside lines to make external phone calls, usually involving a third party for… Read More
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Toshiba Phone Systems ‘End of Add-on Sales’ Announcement
On March 21, 2017, Toshiba Telecommunications Division announced that it would “wind-down the Telecommunications Division starting immediately.” Toshiba dealers across the nation were stunned (to say the least) since the Telephone System Division has operated in the U.S. since 1975… Read More
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Top 10 Reasons Why 3CX Should Be Your Next Phone System
Updated 3/20/2020 3CX is the perfect remote teleworking solution. Read below to find out more. The 3CX phone system is hands down the most competitive phone system in the world–and other manufacturers are scrambling to keep up. 3CX raised the… Read More
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Q&A: Business SMS Text Messaging
Business SMS Text Messaging “Change is inevitable. Except from a vending machine.†–Robert C. Gallagher It’s time to consider a change to your communications by implementing a Business SMS Text Messaging solution. Allowing customers to text your business will not only… Read More
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ACC Named as #1 Recommended Telecom Company in Columbia, MD
ACC Telecom was recently named as ‘The Most Recommended Telecommunications Company in Columbia, MD.’ Thank you to everyone who provided their commendations and recommendations! We appreciate your loyalty and will continue to earn your business!
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3CX v16 New Announcements
3CX v16 Additional Features & Upgrades Announced Just when we thought 3CX version 16 couldn’t get any better, they blew our socks off with a ton of new, free features & updates, lower pricing, and new license sizes! Check out… Read More
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3CX v16 Security Enhancements
3CX’s new v16 software update brings new and enhanced security features to your PBX. Read below for a teaser on the new security features that are coming soon. NEW v16 SECURITY ENHANCEMENTS Significant performance and security update with built-in support… Read More