What is Call Hacking? Call Hacking refers to criminals that hack into office telephone systems to utilize the company’s phone lines in order to place unauthorized international calls. Once the criminals have access to the hacked mailbox, they use a feature… Read More
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What Are Some Telecom Industry Trends to Watch in 2018?
Every industry changes and advances as the years pass. The telecom industry is no different. Here are three exciting telecom industry trends to watch this year.
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What is HD Voice?
When your small business is in need of updating your phone system and phone service it is important to consider all of your PBX system and business phone service options. One way to ensure call quality is to upgrade to a… Read More
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What Do You Need to Know About VoIP Phones?
Before switching your business phone system over to VoIP there are some things you need to know about VoIP phones.
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How to Use Your Auto Attendant in Unexpected Ways
Who answers your phone calls? Whenever your business receives a call, there may not always be a real employee available to respond. Luckily, you can program an auto-attendant to greet customers who need to ask an urgent question or have… Read More
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What is Telecommuting?
Telecommuting represents a change in the way many businesses operate today. Instead of requiring every employee to come into the office and work the same number of hours, employees can instead choose to work from home, a coffee shop, library,… Read More
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What Are SIP Trunks?
Do you own a small business? If you do, then you are probably in search of ways to keep costs down so you can maximize your profits. One method you might not have considered before is deploying a SIP trunk…. Read More
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How Can Switching to Virtual PBX Save Your Small Business Money This Year?
If you’ve never considered it before, then you should switch to virtual PBX. After all, when it comes to saving money, there’s no time like the present. Even if your company has been reluctant to switch to a cloud-based phone… Read More
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How Does Your Small Business Utilize CPaaS?
Does your small business currently make use of CPaaS? Although it sounds complicated, it stands for Communication Platform as a Service. If one of your company’s resolutions for the new year was to boost customer service capabilities, then you should… Read More
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Is Your Small Business Reluctant to Switch to the Cloud?
Using the cloud for telecom solutions can be hugely beneficial to your small business. However, some businesses might still be reluctant to use this technological advancement. Although we are now almost a full month into the new year, it isn’t… Read More