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What Are the Benefits of Unified Communications

Cloud Phone System with IP phone and other compatible devices.

Unified Communications (UC), also known as Unified Communications as a Service (UCaaS), is the newest approach of combining teleconferencing, voice, video, web conferencing, chat, SMS, softphone apps, and presence.

This integrated technology transforms normal desktop computers and business phones to simulated communications platforms. Having all means of electronic communication readily available to your employees in a single enterprise can positively affect your business in a number of ways.


  1. Improved Communication

Unified Communications heightens business communications by bringing all accessible modalities and devices into a single interface. Users can seamlessly switch between chat, video conferencing, and teleconferencing in order to clarify and better enable interactions while using this integrated technology.

  1. Better Cooperation Amongst Any Organization

UC has an area where clients, coworkers, and business partners can work jointly using these cutting edge data sharing devices. Ideas, documents, and data, can be shared smoothly and easily. Unified Communications makes collaboration have no boundaries and makes virtual teamwork highly effective.

  1. The Integration of Business Processes

Unified Communications expands integration of data and all of the various communication applications. This ensures continuity across every single business process involved in your company and can help increase productivity. While using the UC interface, users can access any and all business software, including applications like CRM, ERP, and other reporting and data management utilities.  

  1. Enhancing Access Is Key

Unified Communications operates across a vast number of communication devices–and simultaneously with multiple devices per user–which grants users unparalleled access to system data. It allows you to connect to the organization’s internal network via wireless on your laptop, home computer, smartphone, or tablet. It makes sure that all messages, email, and other communications can be accessed in the proper format.   

Call ACC Telecom Today

ACC Telecom is certain to be the right telecommunications company for businesses everywhere. They have been providing expert service and advice since 1979 and can meet all of your telecommunications needs. They offer a wide range of business phone and video surveillance systems to meet the needs of any organization. They have been helping build the future of communications for business nationwide and offer local, onsite services for Maryland, DC, and Northern VA clients.

Please contact ACC Telecom to request service or a quote for a new or used system. Send an email to or give them a call at any of the following numbers:

  • 410-995-0101 (main)
  • 888-226-2216 (toll-free)
  • 202-347-0127 (Washington DC)
  • 703-281-3400 (Northern VA)
  • 301-621-4646 (Western MD)

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This entry was posted on Friday, December 11th, 2015 at 5:16 pm. Both comments and pings are currently closed.