Whether it is due to unpredictable weather, or high-profile hacking incidents, it seems like any business can fall victim to an unexpected disaster at almost any time. However, small business owners do have one primary defense against that catastrophic outcome: a disaster recovery plan. Why should you consider creating one? Let’s take a closer look.
What Does a Disaster Recovery Plan Entail?
Even when your business has been affected by a power outage or a communications systems failure, you can still receive incoming calls placed by anxious customers. For clients who rely on the VoIP solutions offered by ACC Telecom, you won’t be charged for such a plan. Some solutions that you can consider for your small business include the following:
Cloud phone systems: Cloud phone systems provide recovery options such as voice mailboxes, automatic call attendants, and call queues.
SIP Trunking: Cellular phones or smartphones can be used as backup phone numbers through the use of SIP trunking technology. SIP trunking can help ensure that call forwarding automatically kicks in should it ever be needed.
That said, what can you do to prepare or respond when several different incidents necessitate a disaster recovery plan being put to good use?
Disasters Caused by Unpredictable Weather
In less a month, the winter solstice will occur. December 21st marks the official change in season from fall to winter, and as such, your small business should be prepared for the oncoming wintry weather. We’ve already seen the devastating effect that other natural disasters such as hurricanes can have on businesses this year. Fire and water damage can happen at any time and can be just as destructive to your small business’s fortunes, so critical information and data logs of customer interactions should be preserved so they can be easily retrieved in case of such an emergency.
Disasters Caused by Hacking and Other Security Threats
Hackers and malicious computer software will present challenging security threats for your company to prepare for and overcome when the situation arises. Small businesses are more vulnerable to this risk because they don’t have the resources or the budget to afford elite protection. However, as we have seen throughout this past year, even the highest-profile companies will suffer incursions from hackers. Protect the online safety and security of your employees, customers, and data stores alike by investing in firewalls, choosing the right VoIP provider that offers real-time hacking prevention, and updating your disaster recovery plan according to the latest threats.
Disasters Caused by Technological Problems
Small businesses should continuously evaluate using cloud services to provide backup solutions for their physical assets. You never know when technological problems can affect your phone systems, unified communications, or the ability to link your on-site employees with your remote workers.
Consider the Merits of a Disaster Recovery Plan with ACC Telecom
ACC Telecom provides voice communication and cloud-based solutions tailored to the needs of your business. We have over 38 years of experience in the telecommunications industry and pride ourselves on offering customers top-notch service and affordable prices. To get a quote or learn more about how we can help your business grow, give us a call at 410-995-0101. For more interesting articles and tips, follow us on social media on Facebook, Twitter, LinkedIn, YouTube, and Google+.