What Should You Know About Cloud Phone Systems?

If you have been reluctant to switch to cloud phone systems for your small business, now may be the time do so.

If you have been reluctant to switch to cloud phone systems for your small business, now may be the time do so. This upgrade is especially true if you’ve been unhappy with your previous business phone system architecture. Thus, one question remains: what should you know about cloud phone systems?

PBX Phone Systems

When you establish cloud phone systems for your business, you will need to depend on PBX functionality. PBX phone systems lie at the heart of your new infrastructure. Hosted PBX services are a much more viable option for smaller businesses since they are more affordable than other such services. Choosing a Hosted PBX phone system also means it becomes much easier to organize and modify the system as well as perform routine maintenance. Through this system, your business can take advantage of the latest advances in VoIP technology, such as advanced call forwarding, auto-attendants, mobile apps, and unified communications.

Data Transmission via Internet

Cloud phone systems depend on a robust Internet connection. With a strong Internet connection that rarely slows down or suffers from jitter, you can ensure smoother data transmission. The more bandwidth you have access to, the better your sound and call quality will be. It’s almost impossible to serve customers and clients if you can’t exchange necessary information or even determine what they are calling to inquire about; that’s why you should secure a business phone number.

Business Phone Numbers

Whether it is a landline or a virtual number, your company will need phone numbers designated for commercial use. One of the best reasons to arrange a business number connected to your cloud phone system is to have a localized number that your customers and clients can reach for quicker service. It will also help you analyze the amount of traffic your company is experiencing and if your marketing efforts are making a difference.

Operation via Endpoint

Any phone system needs endpoints in order to function. Cloud phone systems are not much different. The endpoints serve as anchors for sending and receiving data. Thus, to make the most of your new business phone system, your firm will need the highest-quality endpoints you can acquire. Fortunately, you have several options to consider – for instance, you can connect IP phones, mobile enterprise applications for softphones, and mobile devices to your cloud based phone system. Even when you don’t have remote workers, you and your employees will need to be able to communicate while on the move. Wherever you go, and whatever you need, put your trust in ACC Telecom.

Choose Cloud Phone Systems from ACC Telecom

ACC Telecom provides voice communication and cloud-based solutions tailored to the needs of your business. We boast over 38 years of experience in the telecommunications industry and pride ourselves on offering customers in Maryland, Washington DC, and Northern Virginia top-notch service and affordable prices. If you would like to get a quote or learn more about how we can help your business thrive, then give us a call at 410-995-0101. For more fascinating articles and tips, follow us on social media on Facebook, Twitter, LinkedIn, YouTube, and Google+.


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