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Toshiba Phone System

Help Guides

Thank you for visiting our Toshiba document assistance page.  Should you have additional Toshiba support questions, please contact your Account Executive, or call our support line at 888-226-2216.  Our helpdesk support staff is available Monday through Friday, 8:30a.m. to 5:00pm EST.  On-site emergency technical support is available 24x7x365.


On March 21, 2017, Toshiba Telecommunications Division announced that it would “wind-down the Telecommunications Division starting immediately.”  End of Life dates were announced for Toshiba Strata CIX phone systems and IPedge IP phone system product lines with an “End of New System Sales” date of October 31, 2018, and “End of Add-on Sales,” such as phones, cards, and licenses effective October 31, 2019.  “End of Technical Support” was effective October 31, 2021.

Please note, Toshiba phone systems are no longer supported for parts, licenses, or warranties.  Please be aware that due to lack of resources and equipment available for the Strata and IPedge series your business could be down for several days if your Toshiba system fails.  ACC Telecom recommends upgrading to a cloud based phone system as soon as possible.   

Please contact ACC Telecom to learn more about our cloud PBX systems and receive a complimentary consultation and price quote.  Cloud phone systems start at $295/year.

Strata & IPedge PBX

Renaming Toshiba StationsRenaming-Toshiba-stations IPedge User ManualIPedge-Telephone,-Messaging,-and-Call-Manager-User-Guide
IPT/DKT Telephone Guides Strata-CIX- User Guide  CIX Administrator ManualCIX-Program-Admin-Manual-1
Voice Processing System Quick
Reference Guide for Stratagy/ Flash/IVP8Quick-Ref-Guide-Voice-Mail-for-Stratagy,-IVP8-and-Flash-1 

Renaming Toshiba Stations


IP5000-series Telephone Guides


IPedge User Guide


IPT5000-series Phone Guide


DP5000-series Phone Guide