business phone systems

Ensuring Crystal Clear Audio for VoIP

Dec 13, 2016 | Blog, VOIP

VoIP has emerged as the communications technology of choice for most organizations.  The features and cost savings are compelling and audio quality is typically indistinguishable from traditional, legacy phone systems.  Good audio quality, however, starts with good...

Solve Your Quality Report Issues With Call Recording

Aug 18, 2016 | Blog

Do you get complaints from customers about the quality of your calls?  You probably haven’t found a good way to address this.  Providing guidelines can only do so much.  So, how can you assure your customers that they’ll have the best call experiences with...

The Common Business Practice That Will Horrify Our Kids

Jan 18, 2016 | Blog, Cloud, Phone Systems

What common business practice will horrify our kids someday?   Answer:   THE OFFICE. Work will be where we want.     Remember when we had to work in offices?   “We can’t let our employees work from home, or they won’t work...

Why VoIP Phone Systems Are the Perfect 21st Century Solution

Nov 17, 2015 | VOIP

Many business owners are overwhelmed with the communications required to maintain their organization. Between phone calls, texts, faxes, and emails, it is easy for important pieces of information to get lost in translation. Compounding this problem is the rising...

PBX Hacking – Steps to Prevent a Phone System Breach

Feb 27, 2015 | Blog

What is PBX Hacking/Fraud? PBX Hacking and Call Fraud is not a new telecommunications threat but is certainly one to be aware of.  PBX Fraud and Call Hacking usually involves a third party making international calls at the expensive of a business. Hackers gain access...