Fueled by the nuisance surrounding excessive spam calls and emails, the wireless carrier industry and Mobile Network Operators (MNOs) have developed important compliancy guidelines for business-to-consumer SMS/MMS text messaging to help reduce unsolicited messages. ...
Endless prompts, long hold times, department transfers and multiple explanations leave customers frustrated, angry, and (gasp!) ready to contact the competition. In our digital age, customers expect fast, easy support and customer service. The tired model of calling...
Business SMS Text Messaging “Change is inevitable. Except from a vending machine.†–Robert C. Gallagher It’s time to consider a change to your communications by implementing a Business SMS Text Messaging solution. Allowing customers to text your...
If you haven’t thought about implementing a business SMS solution for your business- you should- as it’s predicted that in the next five years texting a business for assistance will be as prevalent as placing a phone call. You are probably already...
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