voip

When Should You Upgrade Your Business Phone Services?

Jun 14, 2017 | Phone Services

If your business phone services are encountering issues such as static, bad connections, or unreliable service, it might be time to upgrade your phone services. When you are considering making this switch, there are a number of benefits to consider as well. Trust VoIP...

What is Disaster Recovery?

Jun 1, 2017 | Blog

Disaster Recovery allows businesses to continue to receive incoming phone calls in the event of a disaster, such as a power outage or PBX system failure.   The Disaster Recovery feature is pre-programmed during installation so it automatically activates when it...

Does Call Recording Really Matter?

May 8, 2017 | Blog

Your call may be recorded for training purposes.  You’ve probably heard this before, while contacting some form of call center.  It can seem intimidating, as first-time callers might be caught off-guard by the statement.  However, call recording actually makes a...

3 Dangerous Myths Surrounding Business Communications

Apr 24, 2017 | Blog

Whether a business is large or small, communications can frequently get jumbled.  It’s hard to make sure all is going according to plan when the plan isn’t clear in the first place.  And, because all businesses need to practice the art of great...

Find Out How VoIP Can Benefit Your Small Business

Apr 17, 2017 | Blog

VoIP is a form of secure business communication that has been largely adopted by most major businesses.  You may have noticed that, when you call a hospital or doctor’s office, you’re directed to an automatic responder.  Call recording may also be...