Business telecom technology is continuously advancing, and it can be difficult for business owners to wrap their heads around the most advanced and beneficial practices. While more and more businesses are recognizing the undeniable benefits of business VoIP phone systems and cloud-based services, some have yet to grasp the importance of utilizing a Quality of Service (QoS) Router in the Hosted PBX environment. Let’s talk more about how your business stands to benefit from a QoS router.
What is Hosted PBX?
A Hosted PBX is a cloud-based phone system that is operated and maintained by your VoIP service provider. This advanced technology dramatically improves and enhances business communication, as it allows employees to access their business phone system remotely. This means that your employees have the ability to speak to clients, set up conference calls, utilize an automated attendant, redirect calls to various departments, and so much more – all from the comfort of their home, cell phone, landline, hotel, or any other location where they happened to be doing business. A Hosted PBX can save you money on costly telephone equipment while keeping your business and clients fully connected, increasing efficiency and performance.
What is QoS Router and Why is it Important?
Quality of Service (QoS) management is one of the greatest challenges posed by cloud applications in terms of availability and reliability. Without a QoS-capable switch or router, all of the traffic on your network will be sent as it is received – resulting in busy bandwidth, lagging performance, and interfering traffic with no differentiation between voice and video data.
A QoS router, like the Edgewater Edgemarc, makes it possible to prioritize different types of traffic for applications (ie: recognizing when important voice data takes priority over other data traffic). This eliminates the network competition between video and voice traffic for bandwidth. QoS routers are the best solution for any business with a cloud-based phone system that wants to minimize poor call performance and various inconsistencies. After all, why utilize a cloud-based phone system if you don’t want to ensure that your voice data is always delivered in a crystal clear fashion?
Contact ACC Telecom: Building a Future of Communications for Your Business Since 1979
ACC Telecom is certain to be the right telecommunications company for businesses everywhere. They have been providing expert service and advice since 1979 and can meet all of your telecommunications needs. They offer a wide range of business phone and video surveillance systems to meet the needs of any organization. They have been helping build the future of communications for business all across Maryland, DC, and Northern VA.
Please contact ACC Telecom to request service or a quote for a new or used system. Send an email to email@example.com or give them a call at any of the following numbers:
- 410-995-0101 (main)
- 888-226-2216 (toll-free)
- 202-347-0127 (Washington DC)
- 703-281-3400 (Northern VA)
- 301-621-4646 (Western MD)