Fancy tech hasn’t always been king of business, but it’s important to remember that you need to keep up with your competitors if you want to be successful in your industry.

Your business relies on technology–there’s no doubt you’re using technology such as softphones, emails and conference calls because it makes your life easier.  However, there are still a sizable number of business owners that believe using too much technology can be dangerous.  It’s understandable to feel this way–fancy tech hasn’t always been king of business, but it’s important to remember that you need to keep up with your competitors if you want to be successful in your industry.  Here are a few clever ways you can use technology in the workplace to your advantage.

Using the Cloud


The first step towards using technology to your advantage is to start utilizing cloud computing storage.  The cloud is an internet-based storage system that allows for all of your information to be stored online, rather than on your own hard drive.  Not only does this free up space on your computers, it also allows for your information to be accessed anywhere.  You don’t have to be in the office to get into that important file you need.  You don’t have to wait for an employee to come in; they can do all of their work at home, without a problem.  The cloud is how you should be storing or backing up your data,, period.


Increased Security


Both physically and digitally, security is a very frequently overlooked business aspect that should be one of your top priorities.  Your business needs to be safe in order to be efficient.  When you and your employees are using the internet, you need to have the ability to protect yourself from viruses and malware.  Otherwise, you put yourself at risk for hacking and other computer disasters.  Likewise, you’ll need to be able to protect your business in real life.  IP security cameras are the newest, best technology that will keep your business secure.  These high definition, digital, versatile cameras are perfect for any business, large or small.


Customer Satisfaction


Of course, your ultimate goal is to make your customers and clients happy.  At the end of the day, the best way to do this is through interaction–but you can’t always answer every inquiry at all hours.  If your clients call and are left with a busy signal, they’re going to hang up and not call back.  However, you can entice them to stay by utilizing an automatic call responder.  This will help direct customers to the person they want to be speaking to, without an actual employee having to transfer their call.  It keeps things efficient, and allows for easy communication.  To see more of what a VoIP phone system can do, click here.


ACC Telecom can help your business move into the future!


We offer voice and data security services that are reliable, simple, and affordable.  ACC Telecom is certain to be the right telecommunications company for businesses everywhere. We have been providing expert service and advice since 1979 and can meet all of your telecommunications needs. We offer a wide range of business phone and video surveillance systems to meet the needs of any organization.  We have been helping build the future of communications for business all across Maryland, DC, and Northern VA.


Please contact ACC Telecom to request service or a quote. Send an email to or give us a call at any of the following numbers:

  • 410-995-0101 (main)
  • 888-226-2216 (toll-free)
  • 202-347-0127 (Washington DC)
  • 703-281-3400 (Northern VA)
  • 301-621-4646 (Western MD)


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