Your call may be recorded for training purposes. You’ve probably heard this before, while contacting some form of call center. It can seem intimidating, as first-time callers might be caught off-guard by the statement. However, call recording actually makes a...
Your business relies on technology–there’s no doubt you’re using technology such as softphones, emails and conference calls because it makes your life easier. However, there are still a sizable number of business owners that believe using too much...
Whether a business is large or small, communications can frequently get jumbled. It’s hard to make sure all is going according to plan when the plan isn’t clear in the first place. And, because all businesses need to practice the art of great...
VoIP is a form of secure business communication that has been largely adopted by most major businesses. You may have noticed that, when you call a hospital or doctor’s office, you’re directed to an automatic responder. Call recording may also be...
In terms of networking, a vital component is the type of cable you use to transmit information. Both fiber optic cables and Cat6 cables can get the job done, but it depends on what you need your networking for. Choosing which cable to use is an issue many business...
Business security is a hot topic among most commercial communities, because it appears as though the necessary security procedures are different for everyone. Small companies and large companies are thought to need different alarm systems, or camera systems. But...
