If you’ve never considered it before, then you should switch to virtual PBX. After all, when it comes to saving money, there’s no time like the present. Even if your company has been reluctant to switch to a cloud-based phone system, you’ll soon be convinced that doing this represents a savvy investment. Here are some ways your small business can benefit from using virtual PBX instead of more traditional formats.
No Additional Equipment
If you are worried about adding clutter to your small business’s premises, then you don’t have to be concerned. When you use a virtual PBX phone system, you won’t have to deal with installing and setting up any new equipment. Your trusty smartphone can become the cornerstone of your telecommunications infrastructure since you can route any incoming calls to your business’s phone to your smartphone instead. If you would like to connect it to other external numbers, then you can do that as well. In short, you never have to be out of reach – just focus on staying in touch with your customers instead.
Enhanced Unified Communications
Another reason to choose a virtual PBX is you will now have features that may have not been available to you because of price or current PBX system limitations. Are you interested in enhancing your company’s unified communications solutions? Virtual PBX will allow you to do this by integrating the latest functions, including the following:
- Voicemail transcription
- Virtual faxing and easy to use texting capabilities
- Call Recording with forwarding/sharing capabilities
Pay for What You Want
Although you might think that these services are provided solely on a contract basis, that isn’t necessarily the case. You’ll only need to pay for the features and functions that you want or need. No two small businesses are alike, so you should be able to customize your telecommunications package according to your available budget and scope. As your business succeeds, you may want more features in the future.
Best of all, switching to a virtual PBX means simple configuration. It shouldn’t take long to get up and running since there’s little need for bulky equipment or cords and wires. When you don’t have to spend as much money securing vital resources such as voice communications or cloud assets, you can spend more time building your reputation for excellent customer service and earn the admiration of other companies in your industry.
Once you are all ready to go, there are more features to consider adding. For instance, if you would like a menu directory, that’s easy to establish. With a menu directory, you can transfer customers to the department they are looking for without needing to put them on hold for too long.
Consider Upgrading to a Virtual PBX System with ACC Telecom
ACC Telecom provides voice communication and cloud-based solutions tailored to the needs of your business. We have over 38 years of experience in the telecommunications industry and pride ourselves on offering customers top-notch service and affordable prices. To get a quote or learn more about how we can help your business grow, give us a call at 410-995-0101. For more interesting articles and tips, follow us on social media on Facebook, Twitter, LinkedIn, YouTube, and Google+.