Your call may be recorded for training purposes. You’ve probably heard this before, while contacting some form of call center. It can seem intimidating, at first–callers might be caught off-guard by the statement. However, call recording...
Whether a business is large or small, communications can frequently get jumbled. It’s hard to make sure all is going according to plan when the plan isn’t clear in the first place. And, because all businesses need to practice the art of great...
VoIP is a form of secure business communication that has been largely adopted by most major businesses. You may have noticed that, when you call a hospital or doctor’s office, you’re directed to an automatic responder. Call recording may also be...
U.S. consumers and businesses were inundated by an estimated 2.2 billion robocalls in February of this year. This equates to 78.9 million robocalls per day or 914 robocalls for every second of the month! Complaining to the FCC and listing your phone numbers with the...
Still dealing with fussy landlines? Your business should be moving into the future with VoIP and SIP trunking. There are many benefits that come with this updated tech, and when you upgrade, you’ll be getting cutting-edge advantages your competitors might not...
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