COVID-19 Safety Policy & Work From Home Solutions

As a valued part of the ACC Telecom family, we appreciate the trust you place in us and our team. In the current environment, it’s important for all of us to monitor the rapidly-evolving situation involving the coronavirus, specifically COVID-19. We thought it...

ESI PBX Wins 2020 Product of the Year

Congrats ESI! TMC, a global, integrated media company, has named three ESI products as recipients of ESI is an American business phone system manufacturer with US-based technical support.  With over 500,000 solutions sold, ESI has proven to be a leader in the...

VoIP Troubleshooting 101

Voice over IP (VoIP) and cloud-based phone systems are the most popular business phone systems on the market today, and for good reason. Cost savings, advanced features, mobility, redundancy, and more are just few benefits of moving your business communications system...

ACC Celebrates 40 Years in Business

Congrats ACC Telecom for Celebrating 40 Years in Business! Today, 11/1/19, marks ACC Telecom’s 40-year anniversary in business communications!  We couldn’t have done it without our wonderful customers, and loyal employees that we consider more than just...

5 Benefits to Leasing Technology Investments

If you are planning to overhaul your telecommunications technology including systems, services, and equipment then it is important to consider leasing as a way pay for your newly upgraded technology. There are many benefits to leasing and as long as you pay on time...

5 Benefits Cloud Surveillance Offers Over NVRs

Cloud-based surveillance systems offer many benefits when compared to standard security camera systems with NVR (Network Video Equipment) equipment.  We highlight 5 benefits of moving to a cloud-based surveillance solution compared to an on-site NVR surveillance...

How to Use Business SMS for Customer Service and Support

Endless prompts, long hold times, department transfers and multiple explanations leave customers frustrated, angry, and (gasp!) ready to contact the competition.  In our digital age, customers expect fast, easy support and customer service. The tired model of calling...

What Common Business Practice Will Horrify Kids Someday?

What Common Business Practice Will Horrify Our Kids Someday? Answer:  THE OFFICE. Work will be where we want. Originally written by Jon Acuff Remember when we had to work in offices? “We can’t let our employees work from home, or they won’t work hard.”...
How to Avoid PBX Hacking/Fraud

How to Avoid PBX Hacking/Fraud

PBX stands for Private Branch Exchange, which refers to a private telephone network used within a company. Users of PBX phone systems share a wide array of outside lines to make external phone calls, usually involving a third party for international calls. PBX...
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