Jun 29, 2017 | Blog, Business, Cloud, Phone Systems, SIP Trunking, VOIP
MOS= Mean Opinion Score for VoIP Testing Mean Opinion Score or MOS assigns a score (1.0-5.0) to indicate Voice over IP call quality after it is transmitted and compressed using codecs. The result is a measurement that is useful in predicting VoIP call quality. For...
Jun 28, 2017 | SIP Trunking, Blog, Business, Cloud, Phone Systems, VOIP
Multiprotocol Label Switching (MPLS) MPLS is a technique for carrying data from one network node to the next by using short path labels rather than long network addresses, avoiding complex lookups in a routing table. MPLS is less complex, more secure, and operates at...
Jun 28, 2017 | Blog, Business, Cloud, Phone Systems, SIP Trunking, VOIP
VoIP, QoS & Your Network With the explosion of Voice over IP (VoIP) technology, companies of all sizes are taking advantage of the organizational benefits of utilizing their existing data network by adding voice communications and IP links between sites and remote...
Mar 21, 2017 | Blog, Business, Conference Room Solutions
Have you ever come away from a business meeting, only to realize that you haven’t accomplished as much as you would have liked? Well, this is probably because your meeting strategies and methods aren’t as effective as they could be. Productivity greatly...
Jan 13, 2017 | Blog, Business, Unified Communications
Pretty much everyone knows what a conference call is. They’ve existed for quite some time, now; and while many people are familiar with what the term means, they aren’t sure what it entails. Conference calls can only be simplified using the right...
Jan 6, 2017 | Blog, Business
2017 has arrived. For many businesses, this is the time to update practices and evaluate productivity. Call centers are no different; for the new year, it’s important to review your business and its ability to run successfully. There are many resolutions you...