Find Out How VoIP Can Benefit Your Small Business

VoIP is a form of secure business communication that has been largely adopted by most major businesses.  You may have noticed that, when you call a hospital or doctor’s office, you’re directed to an automatic responder.  Call recording may also be...

New Year’s Resolutions For Your Call Center in 2017

2017 has arrived.  For many businesses, this is the time to update practices and evaluate productivity.  Call centers are no different; for the new year, it’s important to review your business and its ability to run successfully.  There are many resolutions you...
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