What Are SIP Trunks?

The SIP in SIP trunks stands for Session Initiation Protocol.

Do you own a small business? If you do, then you are probably in search of ways to keep costs down so you can maximize your profits. One method you might not have considered before is deploying a SIP trunk. If you are unfamiliar with SIP trunks, then you are in luck. We’ll break down what they are and how they are supposed to work.

What Do SIP Trunks Do?

The SIP in SIP trunks stands for Session Initiation Protocol. This technology facilitates the use of your companies’ existing bandwidth to place and receive VoIP, or voice over IP calls. If you would like to start a new session, add more users to the current session, or end the session you are already engaged in, then SIP trunks make those tasks much easier to accomplish.

If you are familiar with the standard landline, also known as an analog phone line, then you have an idea of how a SIP trunk is supposed to work. However, SIP Trunks do not use roll-over lines/phone number technology. In the VoIP world, you only need one main phone number for all of your SIP Trunk paths. SIP is the counterpart of the IP PBX system you might have already been using. Whether you need to make a call to a customer in Baltimore City when you are based in Columbia, MD, or you need to call a partner in California or London, SIP trunks allow you to make more outgoing calls while not affecting the number of calls you can receive at the same time.

What Can You Expect?

You can expect that this method is an affordable way to get the most out of your existing phone systems. Meanwhile, there are two types of SIP trunks you can experiment with; these are called metered SIP trunks and channelized SIP trunks. The main difference between them is that metered is pay-per-use, while channelized are prepaid.

What is the Call Capacity?

When you use SIP trunks for your small business, you can increase your system’s calling capacity. Every day, you can expect to field hundreds of calls from curious customers or clients who might need your technical support. The number of calls you can receive at one time depends on both customer needs and the chosen system type.

However, you should also remember that the speed of your Internet service contributes to the number of calls that can be answered at once. Calculating how much bandwidth is needed to field the number of anticipate calls is tricky. It often takes longer to upload a file than to download one, so you should take the current upload speed to help determine how effective your SIP trunks will be.

Consider Using SIP Trunks from ACC Telecom for Your Small Business

ACC Telecom provides voice communication and cloud-based solutions tailored to the needs of your business. We have over 38 years of experience in the telecommunications industry and pride ourselves on offering customers top-notch service and affordable prices. To get a quote or learn more about how we can help your business grow, give us a call at 410-995-0101. For more interesting articles and tips, follow us on social media on Facebook, Twitter, LinkedIn, YouTube, and Google+.


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