Building a future of communications for your business since 1979

CLOUD PBX HP ICONCloud Phone System



Our Cloud Phone System (also known as Hosted PBX, VoIP PBX and Virtual PBX) is an all-inclusive telecommunications solution delivering advanced features and VoIP phone service over your broadband connection. Specifically designed for businesses needing robust unified communication features without having to own or maintain an office phone system, organizations are attracted to the flexibility of paying a recurring monthly service fee based upon size and usage.



ACC Telecom will design your Cloud Telephone System your way.  Our Hosted Phone System solution is completely customizable, including your music/message-on-hold, features and applications, Auto-Attendant routing, and the buttons on your business telephone.  Our virtual phone system is a perfect fit for small to mid-market companies because you choose the features and applications that work for your budget, with the ability to increase or decrease features immediately based on the needs of your small to medium business.

View our VoIP brochures page to learn more or contact us today to schedule your free Voice over IP consultation and network assessment.



  • Unlimited Nationwide Calling (including Canada & Puerto Rico)
  • HD Voice
  • Secure Personal Portal
    • System Management
    • Call Accounting Reports & Graphs
    • Advanced Call Routing
  • Unified Communications
    • Voicemail to E-mail & Text
    • Fax to E-mail
    • Mobile APP
    • One-Number Follow-Me
  • Advanced Feature Set
    • Conference Bridging
    • Call Center Applications
    • Call Recording
    • Communications Client with Click-to-Dial, Chat, & Video Conferencing
    • CRM Integration/API Tokens (ex-, Outlook, etc.)
    • Music/Messaging-on-Hold
    • On-Demand Virtual Paths (eliminate the busy signal)
    • URL integration
  • Automatic Mobility & Remote Usage
  • Disaster Recovery / Business Continuity
  • MPLS
  • IP phones / Polycom IP phones available upon request
  • International Calling- low rates & added security 




Learn more about ACC Telecom’s Hosted PBX and VoIP solutions.

  • Custom Design on system and telephone programming
  • Save up to 40% with Virtual PBX phone service over traditional analog phone lines
  • Save office space (no phone closet needed)
  • Disaster Recovery– never lose a phone call when your power goes out
  • Network office locations, reducing time and money
  • Flexible & Easy to Manage
  • Easy to Expand & Move
  • Order New Phone Numbers or Transfer Phone Numbers (including toll free numbers)
  • Personal LNP Representative for Phone Number Porting
  • Variety of IP phones to choose from (including Video IP Phones)
  • FREE Software & Feature Upgrades
  • FREE Help-Desk Support
  • FREE Maintenance Warranty
  • LOCAL installation and on-site technical support



 ACC Hosted PBX Q & A

Hosted PBX Q & A: Not All VoIP Solutions are Created Equal

Please contact us to learn more about our Cloud phone system for businesses or how you can try our VoIP service for free.  ACC Telecom is centrally located in Columbia, MD to conveniently support business phone systems throughout Maryland, Washington DC, and Northern VA.

ACC Cloud PBX Guide

ACC Cloud PBX Quick Reference Guide

ACC Telecom
8335 Guilford Road, Suite H Columbia, MD 21046
Phone: 410-995-0101