business phone system columbia md

ACC Named as #1 Recommended Telecom Company in Columbia, MD

Apr 8, 2019 | Blog

ACC Telecom was recently named as ‘The Most Recommended Telecommunications Company in Columbia, MD.’ Thank you to everyone who provided their commendations and recommendations!  We appreciate your loyalty and will continue to earn your...

Is Your IP Phone System Vulnerable to Attack?

Nov 25, 2016 | Blog, Cloud, VOIP

With the growing popularity of Voice-over-IP, phone hacking continues to evolve, costing businesses billions of dollars annually in lost productivity and higher phone bills. That’s because Internet technologies, including premises and cloud voice systems, suffer...

How a Contact Center Can Catalyze Small Business Growth

Sep 27, 2016 | Blog

Contact centers – and call centers – are not just for organizations that handle thousands of interactions daily, they are also suited for smaller businesses of every type. Contact Center applications often come with, or may be added to, your premises or...

10 Reasons to Consider a Cloud-based Phone Solution

Jul 11, 2014 | Blog

10 Reasons to Consider a Cloud-based Phone Solution by David Case Would you rewire the electrical system in your house? Install a new engine in your car? Cut down a dying old oak tree and bulldoze up the roots? Probably not, unless you happened to like doing jobs that...

10 Reasons to Switch to VoIP

Jun 27, 2014 | Blog

10 Reasons to Switch to VoIP EVEN IF YOU LOVE YOUR LEGACY BUSINESS PHONE SYSTEM, HERE’S WHAT YOU’RE MISSING.   Your website, social media and e-commerce presence are important contact channels, but many customers are still more likely to call or text...