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What Is UCaaS?

What Is UCaaS?

When you are looking for a way to improve your business communications, then Unified Communications as a Service, also known as UCaaS, is one possible solution that can help improve your company’s efficiency, productivity and customer relationships.

When you are looking for a way to improve your business communications, then Unified Communications as a Service, also known as UCaaS, is one possible solution that can help improve your company’s efficiency, productivity and customer relationships.

What It Does

UCaaS uses cloud technology to streamline various methods of communicating. Instead of depending on multiple vendors and applications, you only need one vendor and one solution. For instance, use of audio/video/web conferencing, chat/instant messaging, SMS, presence, voicemail to email, conference bridges, mobile applications, softphones, and desktop fax would all fall under a single UCaaS solution typically charged as a monthly or annual service fee.

Every company user has access to the UCaaS features no matter where they are located making collaboration much more efficient and productive across all areas of the organization.

Benefits

Utilizing Unified Communications as a Service for your organization provides several benefits including:

Lower operating costs: Incorporating UCaaS solutions reduces the need for internal support, reduces employee travel, and eliminates long distance costs.

Increased flexibility: UCaaS solutions typically allow you to pick and choose the features that your company needs rather than paying for every Unified Communications solution that’s available.  However, the 3CX phone system solution, for example, includes all standard Unified Communications solutions for a very low annual fee- starting at only $295/YEAR.

Improved productivity: Maintaining high levels of productivity is one way to ensure that your company is always growing. Through the collaborative features offered by UCaaS, your employees and clients can work together more efficiently – anywhere at any time.

Enhanced security:  Since UCaaS solutions are cloud-based they are automatically updated with the latest security protocols and enhancements so you never have to worry about using outdated technology.  Plus, UCaaS provides your company with more control over the applications that your employees are using to collaborate. Whereas previously, employees may have downloaded free, unsecure third party apps to collaborate or share confidential documents which could result in major security breaches.

UCaaS for Your Company

In addition to all of these advantages, by using UCaaS, you can make use of features and functions that are characteristic of VoIP solutions, such as advanced call forwarding, call routing, and virtual numbers. Once Unified communications as a Service is implemented, you can spend less time worrying about software and security updates as your service provider will handle these responsibilities as part of your UCaaS package.

Choose UCaaS Solutions from ACC Telecom

ACC Telecom provides voice communication and cloud-based solutions tailored to the needs of your business. We have over 38 years of experience in the telecommunications industry and pride ourselves on offering customers in Maryland, Washington DC, and Northern Virginia top-notch service and affordable prices. To get a quote or learn more about how we can help your business grow, give us a call at 410-995-0101. For more interesting articles and tips, follow us on social media on Facebook, Twitter, LinkedIn, YouTube, and Google+.

 

This entry was posted on Tuesday, June 26th, 2018 at 3:04 pm . You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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ACC Telecom
8335 Guilford Road, Suite H Columbia, MD 21046
Phone: 410-995-0101