How to Handle Your Overwhelming Peak Hours With Automatic Call Distribution
All telecom companies experience peak hours. These hours, also called the busy-hour call attempts...
What You Need to Know About Cloud Services
Cloud services are on the rise in terms of popularity and usefulness. As time moves forward,...
Cybersecurity Myths That Will Change Your Perspective
Sometimes, businesses are so concerned about physical security that they forget about virtual...
Does Your Video Surveillance System Need Replacing?
We've all seen unfortunate crimes go unpunished because of poor video quality. Sometimes, the...
Find Out How Cisco is Changing the Way Telecommunication Works
Cisco is discussed on this blog frequently for a reason. This company has been active in creating...
3 Great Ways to Improve Your Business With a VoIP System
With a rapidly growing business, you may be noticing that your phone system isn't quite up to...
Is Your Network Ready for a Cloud Phone System?
Cloud phone systems are continuing to gain in popularity, in 2023, it's estimated that 1/3 of the...
How to Choose the Best Headset
Choosing the Best Headset for Business Use There are a lot of headsets on the market that are...
The Importance of Utilizing a QoS Router in the Hosted PBX Environment
Business telecom technology is continuously advancing, and it can be difficult for business owners...