3CX v18: New Features & Improvements Hooray! V18 is finally here for both Linux and Windows. Learn what’s new & what’s coming. 3CX’s highly anticipated v18 software update is here and is packed with new features & improvements. ...
A second wave of the Coronavirus is here and is continuing to escalate with over 218,000 new daily cases in the United States on December 9th alone. In the last two weeks, over 2.6 million new cases have been reported in the United States. Having a clear, well-defined...
3CX is the perfect remote teleworking solution. Read below to find out more. The 3CX phone system is hands down the most competitive phone system in the world–and other manufacturers are scrambling to keep up. 3CX raised the bar once again by lowering prices...
Omni-channel Contact Center functions with 3CX can be managed virtually anywhere, using a mobile device or computer. With the 3CX client and built-in softphone installed on a smartphone, tablet, PC or Mac computer, your contact center agents and supervisors can handle...
All telecom companies experience peak hours. These hours, also called the busy-hour call attempts (BHCA), are defined as 60-minute periods which see more calls than any other hour during a 24-hour period. Depending on what your company does, these peak hours can...
